Shift Operations Manager (Nights)

Are you a proven leader who thrives in a warehouse environment? Does motivating and developing a team come naturally to you? Would you like to put this experience to use with an ambitious and growing operation? Yes? Then you’re in the right place. This isn’t just a great job opportunity; this is an M&S job opportunity!

We are looking for a Warehouse Shift Operations Manager to join our M&S site in Milton Keynes. You’ll be responsible for managing the operational requirements within a fast-paced logistics environment, ensuring that the business surpasses customer expectations, efficiently and cost effectively, whilst also ensuring that this is a great place to work.

This is a full time, permanent position, where you’ll be working an ‘any 5 from 7’ shift pattern over an 8-week rota. The hours of work will be 22:00 – 06:00.

Pay, benefits and more:

• You’ll be paid a salary of up to £45,451 per annum, with an additional shift premium of £7,662 per annum.
• You’ll also receive 33 days annual leave (inclusive of bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance.
• You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
• Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:

• Oversee the day to day running of the warehouse on your shift, you’ll lead, motivate and develop your team to achieve targets, whilst managing under / over capacity of work areas.
• Lead on all people processes including welfare, performance, KPI management, T&A, coaching, recruitment & selection, appraisals and talent.
• Pro-actively support the site and customer’s continuous improvement initiatives, acting as an advocate on site for cultural change.
• With good understanding of health & safety you’ll strive to make sure all operational processes are fully compliant with our policies, while accurately identifying risks and escalating your findings.

What you need to succeed at GXO:

• A proven track record at a similar level, within a complex, fast-paced warehouse environment (ideally food).
• The ability to effectively lead, develop and manage a team, whilst identifying areas for development and recognising success.
• Excellent planning, organisational and problem-solving skills, to support change management and continuous improvement on site and helping to implement change.
• Be commercially aware with the ability to interpret operational data and a good knowledge of KPIs.

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.