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- Tasks: Support vulnerable customers in various settings while choosing your own shifts.
- Company: Join Home Group, a leading UK housing provider known for its supportive culture.
- Benefits: Earn £13.21 per hour, enjoy weekly pay, and access discounts on groceries and holidays.
- Why this job: Make a real difference in people's lives while working flexibly around your schedule.
- Qualifications: Flexibility, excellent interpersonal skills, and experience supporting vulnerable individuals are essential.
- Other info: Diversity is celebrated here; we support all colleagues to be their authentic selves.
Location: Cornwall - St Austell
Type: Casual / Flexible Work, hours to suit you
Pay: £13.21 per hour, with great benefits
Introduction: Have you been looking to earn some extra cash while maintaining your current commitments? Now you can! Join Home Group, one of the UK’s largest housing providers, as part of our flexible bank. Support our customers and choose shifts that fit your schedule.
Typical shift as a Bank Support Coordinator:
- Engage in diverse tasks and responsibilities
- Assist vulnerable customers in various settings, including accommodation-based, community, or home-based services
Wherever you work, we will support you throughout. Feel good knowing you’re making a difference in our customers’ lives, and be part of a top 10 Great Places to Work in the UK!
You bring:
- Flexibility to work at short notice and pick your shifts
- Excellent interpersonal skills, confident in working across different services, locations, and teams
- Experience supporting vulnerable people, with a positive, caring attitude and willingness to learn
- Previous experience with support plans, recording, and effective communication
Our team: You will join our wider services in Cornwall, with opportunities to work across multiple locations, including St Austell, under Manager Lyn.
Job details:
- Work across Cornwall, including St Austell services
- Proficiency in technology for support plans, mandatory learning, and communication
- Must have a vehicle insured for business purposes; mileage paid
- Enhanced DBS check required; paid for by us
A place where you belong: We celebrate diversity and support all colleagues to be their authentic selves through internal networks and allies, including Multicultural, LGBTQIA+, and Disability groups. Together, we make Home Group a great place to work!
What’s in it for you?
- Paid at a fair living wage, including holiday pay
- Weekly pay, one week in arrears
- Access to discounts on groceries, holidays, and days out through our shopping scheme
- Opportunity to develop skills via our learning portal
- Potential to apply for other Home Group roles, including internal opportunities
- Supportive wellbeing tools and resources, recognized as one of the UK’s best workplaces
Let us know if you need any reasonable adjustments during the recruitment process at recruitment@homegroup.org.uk
Flexible Bank Support Coordinator employer: Home Group
Contact Detail:
Home Group Recruiting Team
recruitment@homegroup.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Bank Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable customers. Understanding their challenges and how to support them effectively will set you apart during interviews.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Be ready to share examples of how you've successfully managed changing schedules or unexpected situations.
✨Tip Number 3
Showcase your interpersonal skills by preparing to discuss how you've built rapport with diverse teams and clients. This is crucial for a role that involves working across various services and locations.
✨Tip Number 4
Research Home Group's values and commitment to diversity. Being able to articulate how you align with their mission can demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Flexible Bank Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supporting vulnerable people. Emphasise your interpersonal skills and any previous roles that required flexibility and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the role. Mention specific examples of how you've supported individuals in the past and why you want to work with Home Group.
Highlight Flexibility: Since the role requires flexibility, clearly state your availability and willingness to work at short notice. This will demonstrate your commitment to meeting the needs of the organisation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Home Group
✨Show Your Flexibility
Since the role requires flexibility in picking shifts, be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experiences where you successfully managed changing commitments.
✨Demonstrate Interpersonal Skills
This position involves working with vulnerable customers, so it's crucial to showcase your excellent interpersonal skills. Prepare examples of how you've effectively communicated and built rapport with diverse individuals in past roles.
✨Share Relevant Experience
Be ready to talk about your experience supporting vulnerable people. Discuss specific situations where you made a positive impact, and mention any familiarity with support plans or recording processes that could be relevant to the role.
✨Emphasise Your Tech Savviness
As proficiency in technology is essential for this role, prepare to discuss your experience with digital tools and platforms. Mention any relevant software you've used for support plans or communication, and express your willingness to learn new technologies.
