1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RedRock Resourcing A high-profile organisation – recognised as the leader in its field – requires a number of 2nd/3rd Line Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and user setups. Engaging in technical projects, meeting clients and delivering onsite time with the team. Working with the team to implement policy and procedure. Helping train and develop junior team members. Excellent benefits package including comprehensive training and development! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Consulting, and Other Industries IT System Installation and Disposal, IT System Operations and Maintenance, and IT Services and IT Consulting Referrals increase your chances of interviewing at RedRock Resourcing by 2x Get notified about new Technical Support Analyst jobs in Greater Bristol Area, United Kingdom . IT Support Analyst (2nd/3rd Line) x 3 – New! (REFGJ21) Greater Bristol Area, United Kingdom 1 day ago Desk Side and Technology Support Analyst IT/Desktop Support Analyst x 2/3 – New (REFBJ21) Greater Bristol Area, United Kingdom 1 day ago Bristol, England, United Kingdom 2 weeks ago 2nd Line Support Analyst x 2/3 – New (REFBJ21) Greater Bristol Area, United Kingdom 1 day ago Technical Application Support Specialist Bristol, England, United Kingdom 2 weeks ago Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 4 days ago Bristol, England, United Kingdom 1 month ago Senior Technical Support Engineer – Hybrid Portishead, England, United Kingdom 1 day ago Senior Technical Support Engineer – Hybrid Portishead, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 week ago 2nd Line Support Analyst x 2/3 – New (REFBJ19) Bristol, England, United Kingdom 1 week ago Bristol, England, United Kingdom 1 day ago Bristol, England, United Kingdom 4 weeks ago Weβre unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contact Detail:
RedRock Resourcing Recruiting Team