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For Companies At a Glance
- Tasks: Build and maintain client relationships while delivering top-notch customer service.
- Company: Join a friendly team dedicated to professional growth and exceptional client care.
- Benefits: Enjoy a supportive work environment with opportunities for skill development.
- Why this job: Perfect for those who thrive in teamwork and want to make a real impact.
- Qualifications: Previous experience in Account Management, Sales Administration, or Customer Service is essential.
- Other info: Ideal for retail professionals looking to transition into an office role.
Are you highly customer focused? Do you have the energy and aptitude to learn new skills? Are you an exceptional team player? This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.
Main responsibilities:
- Acting as the main day-to-day point of contact for all clients
- To progress orders advising clients of any change
- Generate and issue new contracts and monitor return
- To handle and solve all client queries in a prompt and professional manner
- To manage and/or generate monthly customer invoicing and recharges
- To generate and authorise external supplier orders
- To produce regular and ad-hoc client reports within defined time-scales
It is essential that you have previous experience within either Account Management, Sales Administration or Customer Service. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem-solve and work effectively as part of a team is key to this role. This would suit someone with previous experience in a similar role or someone from a retail background looking to move into an office environment.
If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Account Executive employer: RGS Global
Contact Detail:
RGS Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with our company values and culture. Understanding what we stand for at StudySmarter will help you align your approach during interviews and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples from your previous experience in account management or customer service. Highlighting how you've successfully handled client relationships or resolved issues will showcase your skills effectively.
✨Tip Number 3
Research common challenges faced in account management roles and think about how you would address them. This will not only prepare you for potential interview questions but also show your proactive problem-solving abilities.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide valuable insights into the role and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Account Management, Sales Administration, or Customer Service. Use specific examples that demonstrate your customer care skills and ability to solve problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience and how it aligns with the responsibilities of the Account Executive position.
Highlight Teamwork Skills: Since being an exceptional team player is crucial for this role, include examples in your application that illustrate your ability to work collaboratively and support your colleagues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at RGS Global
✨Showcase Your Customer Service Skills
As an Account Executive, exceptional customer service is key. Be prepared to share specific examples of how you've successfully handled client queries or resolved issues in the past. This will demonstrate your ability to maintain strong client relationships.
✨Demonstrate Teamwork
Since this role requires you to work effectively as part of a team, think of instances where you've collaborated with colleagues to achieve a common goal. Highlighting your teamwork skills will show that you're a great fit for their team-oriented environment.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've had to think on your feet or come up with creative solutions to challenges. This will illustrate your aptitude for handling the dynamic nature of account management.
✨Familiarise Yourself with Their Services
Research the company and its services thoroughly before the interview. Being knowledgeable about what they offer will not only impress your interviewers but also allow you to ask insightful questions, showing your genuine interest in the role.
