Additional Services Consultant

At Citation, we offer something unique for both our colleagues and clients - an opportunity to grow, thrive, and succeed like nowhere else. As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality. We are one of the UK’s biggest providers of Health & Safety, HR, Employment Law, and ISO services. But what really sets us apart is our people. At Citation, we bring our personalities to work, not just our expertise.

With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group - and 15 business acquisitions in just three years - our ambition for growth has no limits.

The role involves engaging with our existing clients to uncover their unique needs and showcase how Citation’s additional services can drive their success.

• Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions.
• Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed.
• Solution Selling: Showcase how Citation’s range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches.
• Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals.
• Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach.
• Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.

We’re looking for someone with the drive and skills to make an impact:

• Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment.
• Client-Focused Mindset: The ability to step into the client’s shoes, identify their needs, and offer transformative solutions.
• Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences.
• Resilience and Drive: You’re goal-oriented, motivated by challenges, and thrive on achieving success.
• Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.

This isn’t just another sales role - it’s an opportunity to be part of something bigger. Here’s why now is the perfect time to join:

• 30 Years of Trust and Leadership: For three decades, we’ve been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide.
• Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world.
• Innovation at Our Core: As a company that continuously evolves, we’re always looking for ways to do things better - for our clients and our teams.
• Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success.
• Future-Ready Opportunities: Our plans for growth offer exceptional opportunities for career progression and development.
• Uncapped Bonuses: Your efforts drive results - and your earning potential reflects it.
• Personal Development: Access to training, resources, and career progression opportunities designed to help you grow.
• Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan.
• Recognition and Incentives: Hard work doesn’t go unnoticed. Expect regular rewards and incentives to keep you motivated.
• Inclusive, Fun Workplace: Work in an environment where you’re surrounded by passionate, driven colleagues who genuinely enjoy what they do.

At Citation, you’ll have the chance to grow alongside a company that’s stronger than ever, with opportunities to make a real impact on clients and your career. If you’re motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine.