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For Companies At a Glance
- Tasks: Help customers navigate the mortgage process and provide tailored advice.
- Company: Join Countrywide Mortgage Services, a leader in the mortgage industry.
- Benefits: Enjoy a competitive salary, uncapped commission, and group discounts.
- Why this job: Be part of a dynamic team focused on customer experience and professional growth.
- Qualifications: Full CeMAP qualification and strong customer service skills required.
- Other info: Diversity is valued; apply even if you don't meet every requirement!
The predicted salary is between 42000 - 84000 £ per year.
Morris Dibben Estate Agency are looking for a Mortgage and Protection Advisor to join them in Southampton. OTE £60k. We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Mortgage and Protection Advisor:
- Competitive Salary OTE £60K
- Superb training and development programme with career progression opportunities
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
Main Responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and Experience Required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Mortgage Advisor employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Advisor
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with current Mortgage Advisors and learn about their experiences. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. Being knowledgeable about current offerings will not only boost your confidence but also impress potential employers during interviews, showing that you're proactive and well-informed.
✨Tip Number 3
Practice your communication skills, especially in explaining complex financial concepts in simple terms. Role-playing scenarios with friends or family can help you refine your approach, making you more effective in customer interactions.
✨Tip Number 4
Research Countrywide Mortgage Services thoroughly. Understand their values, services, and what sets them apart from competitors. Tailoring your discussions around their specific offerings during interviews can demonstrate your genuine interest in the role.
We think you need these skills to ace Mortgage Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Advisor role. Emphasise your customer service experience, adaptability, and any qualifications like CeMAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your ability to improve customer experiences. Mention specific examples of how you've succeeded in target-driven environments.
Highlight Relevant Skills: In your application, clearly outline your skills such as excellent communication, resilience, and IT literacy. Use bullet points for clarity and ensure they match the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Countrywide Mortgage Services
✨Showcase Your Customer Service Skills
As a Mortgage Advisor, outstanding customer care is crucial. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to listen, empathise, and provide tailored solutions.
✨Demonstrate Your Adaptability
The role requires someone who can thrive in a fast-paced environment. Be ready to discuss situations where you've had to adapt quickly to changes or challenges, showcasing your resilience and problem-solving skills.
✨Know Your Products
Familiarise yourself with various mortgage products and services. Be prepared to discuss how you would guide customers through their options, demonstrating your knowledge and ability to meet diverse needs.
✨Build Rapport with the Interviewer
Establishing a connection with the interviewer can set you apart. Use active listening, maintain eye contact, and engage in a friendly manner to show that you value their insights and are genuinely interested in the role.
