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- Tasks: Provide exceptional service and maintain cleanliness in a vibrant casino environment.
- Company: Join Bally's, a leading global casino-entertainment company with a fun and dynamic atmosphere.
- Benefits: Enjoy competitive pay, health coverage, 401(K) match, and exclusive perks.
- Why this job: Be part of a team that enhances guest experiences while developing valuable skills.
- Qualifications: High school diploma preferred; must be friendly, reliable, and able to work flexible hours.
- Other info: Opportunity for growth and training in a supportive work culture.
Job Category: Operations - Environmental Services
Requisition Number: EVSUT008256
Posted: April 22, 2025
Full-Time Rate: $15 USD per hour
Location: Bally's Dover, 1131 N Dupont Hwy, Dover, DE 19901, USA
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. The Role: EVS - Utility
Responsibilities:
- Enhances the guest experience by providing exceptional service.
- Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary.
- Monitors ash/trash containers, cleaning and removing trash as necessary.
- Cleans slot bases/machines; pushes in slot chairs.
- Greets and interacts with guests when appropriate.
- Uses cleaning chemicals as instructed.
- Uses safety equipment as required.
- Communicates all maintenance issues to supervisor.
- Collects/secures lost-and-found articles.
- Trains new employees as needed.
- Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
- Adheres to department and property policies and procedures.
- Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
- Controls inventory of supplies.
- Maintains knowledge of the property.
- Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
- Works safely, following all established safety rules and regulations.
- Communicates effectively with co-workers, supervisors and guests.
- Follows all relevant policies and procedures.
- Complies with the company’s recycling program standards.
- Provides exceptional customer service.
ADDITIONAL FUNCTIONS:
- Performs other duties as assigned.
Qualifications:
- High school diploma, GED, or equivalent experience preferred.
- Must be able to understand and communicate in English and possess good communication skills.
- Must be friendly and cooperative.
- Must be able to work independently.
- Must be reliable and have initiative.
- Good judgement and common sense.
- Must be able to report to work on time as scheduled.
- Must be able to work weekends, holidays and nights as needed.
- Must present an overall professional appearance and report to work in appropriate attire.
What’s in it for you:
- Competitive Salary with annual performance reviews.
- Comprehensive health coverage plan that includes medical, dental, and vision.
- 401(K)/ Company Match.
- Access Perks and Childcare discounts.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally’s Bet on You – We can’t wait to meet you!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
EVS - Utility employer: Bally’s Corporation
Contact Detail:
Bally’s Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EVS - Utility
✨Tip Number 1
Familiarise yourself with Bally's Corporation and its operations. Understanding the company's values and services will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills. Since the role involves enhancing guest experiences, be prepared to share specific examples of how you've provided exceptional service in previous jobs or situations.
✨Tip Number 3
Demonstrate your ability to work independently and as part of a team. Prepare to discuss instances where you've successfully collaborated with others, as well as times when you've taken initiative on your own.
✨Tip Number 4
Be ready to discuss safety practices. Since the job requires using cleaning chemicals and safety equipment, showing that you understand and prioritise safety in the workplace can set you apart from other candidates.
We think you need these skills to ace EVS - Utility
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the EVS - Utility position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and cleaning roles. Use bullet points for clarity and include any specific achievements that demonstrate your ability to enhance guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Bally’s Corporation that appeal to you and explain how your background makes you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Bally’s Corporation
✨Research Bally's Corporation
Before your interview, take some time to learn about Bally's Corporation and its operations. Understanding their values, mission, and the services they provide will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Customer Service Skills
As an EVS - Utility role focuses heavily on guest experience, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Reliability and Initiative
The job requires someone who is reliable and takes initiative. Be ready to provide examples from your past work where you demonstrated these qualities, such as arriving on time, taking on extra responsibilities, or suggesting improvements.
✨Dress Professionally
First impressions matter! Make sure to dress appropriately for the interview, reflecting the professional appearance expected at Bally's. This shows that you respect the opportunity and understand the importance of presentation in the hospitality industry.
