Payroll Advisor

Payroll Advisor

Walsall Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage payroll for over 17,000 colleagues, ensuring accuracy and compliance.
  • Company: Join Poundland, a retail leader with 850+ stores across the UK and Ireland.
  • Benefits: Enjoy free parking, exclusive discounts, generous holiday allowance, and life assurance cover.
  • Why this job: Be part of a supportive team that values your contributions and promotes professional growth.
  • Qualifications: 2+ years of payroll experience, strong Excel skills, and a customer-first mindset required.
  • Other info: Apply early as we may close the vacancy if we receive a high volume of applications.

The predicted salary is between 36000 - 60000 £ per year.

Are you a payroll professional with a keen eye for detail and a passion for people? We’re looking for a Payroll Services Advisor to join our team where your work helps ensure that over 17,000 colleagues across the UK and Ireland are paid accurately and on time. As a Payroll Services Advisor, you will play a key role in delivering timely and accurate payroll services for both 4-weekly and monthly pay runs. You will be working closely with a collaborative team, ensuring a smooth and compliant payroll process.

We uphold three core behaviours that guide all our actions:

  • Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
  • Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.
  • Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue qualification through our apprenticeship programme.

Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.

Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.

Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.

Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.

Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.

My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.

Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.

Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.

Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.

Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.

Key Responsibilities:

  • Processing payroll for a large, multi-site organisation (UK & Ireland), covering over 17,000 colleagues across various pay frequencies.
  • Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre.
  • Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines.
  • Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions.
  • Handling a range of payroll matters including statutory payments, absence, and auto-enrolment.
  • Supporting continuous improvements to simplify processes and enhance service delivery.
  • At least 2 years of experience managing payroll for 3,000+ employees.
  • Skilled in Excel (V-lookups, pivot tables, formulas).
  • Experience with ResourceLink or a similar HRIS/payroll system is desirable.
  • Strong communication skills and a customer-first mindset.
  • A team-focused, solutions-driven approach and great attention to detail.

Join Poundland and be part of a team dedicated to supporting and valuing our colleagues while driving business success. Apply now to make a meaningful impact in a dynamic and rewarding environment.

Payroll Advisor employer: Poundland & Dealz

Poundland is an exceptional employer that prioritises the well-being and development of its colleagues, offering a supportive work culture where teamwork and customer focus are at the forefront. With comprehensive benefits including generous holiday allowances, professional development opportunities, and exclusive discounts, employees can thrive both personally and professionally in a dynamic retail environment. Located across the UK and Ireland, Poundland fosters a sense of community and belonging, making it a rewarding place to build a career.
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Contact Detail:

Poundland & Dealz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Payroll Advisor

✨Tip Number 1

Familiarise yourself with the payroll systems commonly used in the industry, such as ResourceLink. Having a solid understanding of these systems will give you an edge during interviews and demonstrate your readiness to hit the ground running.

✨Tip Number 2

Brush up on your Excel skills, particularly V-lookups, pivot tables, and formulas. Being proficient in these areas is crucial for managing payroll data effectively, and showcasing this skill can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience in handling payroll for large teams, especially if you've managed over 3,000 employees. Be ready to share specific examples of how you've resolved payroll issues or improved processes in your previous roles.

✨Tip Number 4

Emphasise your customer-first mindset and strong communication skills during your interactions with us. We value candidates who can demonstrate their ability to support colleagues and resolve queries efficiently, so be prepared to provide examples of how you've done this in the past.

We think you need these skills to ace Payroll Advisor

Payroll Processing
Attention to Detail
Data Entry Accuracy
Excel Proficiency (V-lookups, pivot tables, formulas)
Experience with HRIS/Payroll Systems (e.g., ResourceLink)
Customer Service Orientation
Problem-Solving Skills
Confidentiality and Compliance Awareness
Effective Communication Skills
Team Collaboration
Time Management
Knowledge of Statutory Payments and Auto-Enrolment
Adaptability to Change
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your payroll experience, especially managing payroll for large teams. Include specific examples of how you've ensured accuracy and compliance in previous roles.

Craft a Compelling Cover Letter: In your cover letter, express your passion for payroll and detail how your skills align with the company's core behaviours. Mention your customer-first mindset and how you care for colleagues.

Highlight Relevant Skills: Emphasise your proficiency in Excel and any experience with payroll systems like ResourceLink. Provide examples of how you've used these skills to improve payroll processes or resolve issues.

Showcase Your Teamwork: Since the role involves collaboration, include examples of how you've worked effectively within a team. Highlight any experiences where you supported colleagues or contributed to a positive work environment.

How to prepare for a job interview at Poundland & Dealz

✨Showcase Your Payroll Expertise

Make sure to highlight your experience managing payroll for large teams, especially if you've handled 3,000+ employees. Be prepared to discuss specific challenges you've faced and how you resolved them.

✨Demonstrate Attention to Detail

Since accuracy is crucial in payroll, provide examples of how you've ensured precision in your previous roles. Mention any tools or processes you use to maintain high standards.

✨Emphasise Customer Service Skills

Given the company's focus on loving their customers, be ready to share instances where you've gone above and beyond to resolve colleague queries or improve service delivery.

✨Familiarise Yourself with Their Values

Understand the core behaviours of the company: Love Our Customers, Care for Our Colleagues, and Protect Our Pounds/Euros. Prepare to discuss how you embody these values in your work.

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