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- Tasks: Guide clients through their tattoo journey, ensuring top-notch service and satisfaction.
- Company: No Regrets connects tattoo lovers with artists across 12 studios in the UK.
- Benefits: Enjoy casual dress, company events, health care, and a pension plan.
- Why this job: Join a creative team where your passion for tattoos can shine and make a difference.
- Qualifications: 4+ years in customer service or sales, with excellent communication skills and a love for tattoos.
- Other info: This role requires occasional travel; it's not a tattoo apprenticeship.
The predicted salary is between 32000 - 44800 £ per year.
Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you.
Established in Cheltenham in 2008, No Regrets now has twelve studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.
NR is looking for a proactive and enthusiastic Tattoo Sales Supervisor for their Edinburgh location. The role will require the candidate to have strong customer service experience and empathetic communication skills, with an interest in tattoos.
The Job:
- Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.
- Understand and deliver on KPI’s, working to achieve and exceed the goals of the business. Understand the importance of repeat custom and the value of recommendations.
- Deal with all booking enquiries, through telephone, email and face-to-face. Ensure proactive management of all studio systems and reporting.
- Have a clear focus on the client\’s journey, delivering a personal service to each client. Strive to always exceed expectations.
- Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.
- Work proactively within all aspects of the role, showing care and attention to detail with every task.
An understanding of the tattoo process and being able to advise clients effectively is essential to this role.
About You:
- An interest in tattoos and new innovations within the industry is essential or a willingness to learn.
- An understanding of the tattoo process from enquiry through to aftercare, is also desirable.
- Self-starter with a proactive approach to understanding a growing business.
- Previous experience in a luxury brand, ideally within customer service or sales, of at least 4 years is essential.
- Excellent communication skills, whether in person, over the phone or via email. You will often be translating a clients’ vision to the artist and vice versa, so the ability to relate to people on multiple levels is essential.
- You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.
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Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport.
The ideal candidate will be based in the Edinburgh area (or within a commutable distance) in order to work within the studio.
This role is not a tattoo apprenticeship, nor will it lead to one.
Job Types: Full-time, Permanent
Pay: From £32,000.00 per year + commission
Additional pay:
- Bonus / Commission pay
Benefits:
- Casual dress
- Company pension
- Health Care
- Discounted Services
Schedule:
- 8 hour shift
- Tuesday – Saturday
Experience:
- Sales: 4 years (required)
- Work Location: In person
Tattoo Sales Supervisor employer: No Regrets Tattoo Studios
Contact Detail:
No Regrets Tattoo Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tattoo Sales Supervisor
✨Tip Number 1
Familiarize yourself with the tattoo industry and current trends. Being knowledgeable about different tattoo styles and artists will help you connect with clients and provide them with tailored recommendations.
✨Tip Number 2
Practice your communication skills, especially in translating client visions to artists. Role-playing scenarios with friends or family can help you become more confident in these conversations.
✨Tip Number 3
Network within the local tattoo community. Attend events or visit studios to meet artists and potential clients, which can give you insights into customer preferences and enhance your understanding of the tattoo process.
✨Tip Number 4
Showcase your passion for tattoos during your interactions. Whether it's through social media or in-person conversations, demonstrating your enthusiasm can make a lasting impression on both clients and employers.
We think you need these skills to ace Tattoo Sales Supervisor
Some tips for your application 🫡
Show Your Passion for Tattoos: Make sure to express your enthusiasm for tattoos in your application. Share any personal experiences or interests related to the tattoo industry that demonstrate your genuine passion.
Highlight Customer Service Experience: Detail your previous customer service roles, especially in luxury brands. Use specific examples to showcase how you have exceeded customer expectations and built strong relationships.
Demonstrate Communication Skills: Emphasize your excellent communication skills in your cover letter. Provide examples of how you've effectively translated client visions to artists and vice versa, showcasing your ability to relate to diverse individuals.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant experience, particularly in sales and customer service, and ensure it reflects your proactive approach and attention to detail.
How to prepare for a job interview at No Regrets Tattoo Studios
✨Show Your Passion for Tattoos
Make sure to express your enthusiasm for tattoos during the interview. Share any personal experiences or stories that highlight your interest in the art form, as this will resonate with the company's vision and values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to meet client needs, as this is crucial for the Tattoo Sales Supervisor position.
✨Understand the Tattoo Process
Familiarize yourself with the tattoo process, from initial consultation to aftercare. Being able to discuss this knowledgeably will show that you can effectively advise clients and enhance their experience.
✨Build Rapport with the Interviewers
Since this role involves working closely with clients and artists, focus on building a connection with your interviewers. Use empathetic communication and be personable, as this reflects the qualities needed to excel in the position.
