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- Tasks: Manage high-profile clients' bespoke travel and lifestyle arrangements.
- Company: Join a leading company in the luxury travel and lifestyle industry.
- Benefits: Earn up to £40,000 with potential OTE of £65,000; flexible working hours.
- Why this job: Create unforgettable experiences while building relationships with discerning clients.
- Qualifications: 2-3 years in upscale travel or concierge; excellent communication skills required.
- Other info: Office-based role with some weekend/evening work; CRM experience is a plus.
The predicted salary is between 24000 - 40000 £ per year.
Are you looking for a new challenge in the travel and lifestyle industry? Do you have a passion for creating unforgettable experiences for discerning clients? If so, we have an exciting opportunity for you! We design and manage bespoke travel and lifestyle solutions for international UHNWs that go beyond the ordinary, from private yacht and jet charter to exclusive access to events and destinations.
As a Private Client Manager, you will be responsible for managing a small portfolio of clients, providing them with personalised service and expert advice. You will handle all aspects of their travel arrangements, from itinerary planning to booking and other services. You will also proactively anticipate their needs and preferences, offering tailored recommendations and solutions.
Key Responsibilities:- Manage and nurture relationships for a small portfolio of high-profile clients.
- Plan, book, and coordinate all aspects of client travel and lifestyle arrangements.
- Provide expert advice to clients.
- Anticipate client needs and preferences in the delivery of a superior service.
- Maintain the highest standards of professionalism, discretion, and confidentiality.
- Maintain client profiles in our CRM system.
- At least 2/3 years of upscale travel, lifestyle or concierge experience.
- A passion for travel, lifestyle and the delivery of an exceptional service, to exceed a client's expectations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-profile clients.
- A proactive and flexible approach, with the ability to handle multiple requests and deadlines.
- A high level of professionalism, discretion, and confidentiality.
- An understanding of the world of ultra luxury.
- CRM/CMS system experience is an advantage.
- Some upscale world travel experience.
- Luxury product and destination knowledge.
- Exceptional service delivery.
- Communication and interpersonal skills.
- Proactivity and flexibility.
- Itinerary planning and booking.
- Problem-solving and decision-making.
- Attention to detail and accuracy.
- Time management and organisation.
- Teamwork and collaboration.
- Research and analysis.
- Customer relationship management.
- Microsoft Office proficiency.
- Salary up to £40,000 OTE £65,000.
- Full-time / Office based.
- Some flexibility will be required; the role may involve weekend / evening work.
If you are interested, please click to 'APPLY' or email your CV to (url removed).
Private Client Manager employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Client Manager
✨Tip Number 1
Familiarise yourself with the luxury travel market and current trends. Understanding what high-profile clients expect can help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network within the travel and lifestyle industry. Attend events or join online forums where you can connect with professionals who may provide insights or referrals for the Private Client Manager role.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of specific examples from your past experiences where you successfully managed client expectations or resolved issues, as this will demonstrate your capability in a high-pressure environment.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and how we operate will allow you to align your answers and show that you're a great fit for our team.
We think you need these skills to ace Private Client Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in upscale travel, lifestyle, or concierge services. Emphasise your ability to manage high-profile clients and provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and lifestyle. Mention specific experiences where you exceeded client expectations and how you can bring that expertise to the role of Private Client Manager.
Highlight Key Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've built rapport with clients and handled multiple requests effectively.
Showcase Your Knowledge: Demonstrate your understanding of ultra-luxury travel and lifestyle solutions. Mention any relevant experiences or knowledge of luxury products and destinations that would make you a strong candidate.
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Showcase Your Passion for Travel
Make sure to express your enthusiasm for travel and lifestyle during the interview. Share personal experiences that highlight your love for creating unique experiences, as this will resonate with the company's mission of providing unforgettable client journeys.
✨Demonstrate Your Client Management Skills
Prepare examples from your previous roles where you successfully managed high-profile clients. Discuss how you built relationships, anticipated their needs, and delivered exceptional service, as these are key responsibilities for the Private Client Manager position.
✨Highlight Your Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you ensure accuracy in itinerary planning and booking. You might even want to mention specific tools or methods you use to maintain high standards in your work.
✨Familiarise Yourself with Luxury Destinations
Research the latest trends in luxury travel and be prepared to discuss them. Knowing about exclusive destinations, events, and services will not only impress your interviewers but also demonstrate your commitment to staying informed in the upscale travel industry.
