Team Manager East London

Team Manager East London

Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team of Support Officers, ensuring high-quality support for young people.
  • Company: 4Recruitment Services is dedicated to providing exceptional support services in East London.
  • Benefits: Enjoy flexible hours, competitive pay, and a supportive employee benefits programme.
  • Why this job: Make a real impact in the lives of young people while developing your leadership skills.
  • Qualifications: Strong leadership experience, excellent communication skills, and knowledge of safeguarding legislation required.
  • Other info: Minimum 3-month contract with 37.5 hours per week, Monday to Friday.

Are you a passionate Team Manager looking for your next role? 4Recruitment Services are currently recruiting for a Team Manager based in the young people service in East London.

Pay Rates: £16.00 - £18.29 per hour Umbrella rates

Information the Role: Successful candidates will be offered a minimum of 3 months, working 37.5 Hours a week patterns are Monday to Friday and On-Call (9am-5pm or 10am-6pm).

What you will be doing:

  • Line manages up to 8 Support Officers/Specialist Support Officers
  • Conduct supervisions every 4 weeks and annual appraisals
  • Lead team meetings, manage performance, and ensure accountability
  • Oversee rota planning, staff deployment, and ensure adequate cover
  • Ensure staff receive induction, training, and development opportunities
  • Monitor service quality through audits, compliance checks, and performance reviews
  • Promote safeguarding and ensure adherence to all policies and procedures
  • Support staff in delivering high-quality, customer-led support
  • Maintain accurate records and ensure use of support databases
  • Liaise with external professionals and agencies to manage referrals and assessments
  • Encourage customer participation and feedback
  • Ensure implementation of medication management procedures (where applicable)
  • Participate in the management on-call rota

Skills & Professional Characteristics needed:

  • Confident in leading team meetings, managing performance and promoting accountability
  • Excellent Knowledge of Safeguarding and Relevant Legislation
  • Up-to-date understanding of legislation and government frameworks
  • Strong safeguarding knowledge for adults and children and understanding of housing/welfare needs
  • Effective Organisation and Ability to Manage Competing Deadlines
  • Demonstrated ability to prioritise workload, handle competing demands, and meet service targets
  • Skilled in rota planning, audit scheduling, and balancing operational pressures
  • Clear Communication and Stakeholder Engagement
  • Able to communicate professionally in writing and verbally with staff, partners, and external agencies.
  • Experienced in preparing reports, file notes, and responding to customer feedback.
  • Commitment to Quality, Participation, and IT Competence
  • Promotes service quality through audits, monitoring, and user participation.
  • Proficient in Microsoft Office and confident managing support databases and performance data.
  • Proven experience in team leadership and staff supervision
  • Strong safeguarding knowledge (children and adults)

Essential Requirements:

  • Strong Leadership and Supervision Skills
  • Proven experience in line management, supervision and appraisals
  • Understanding of housing, welfare, and resettlement needs for young people
  • Ability to manage competing deadlines and service targets
  • Confident in rota planning, audits, and operational oversight
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office and support database systems
  • Ability to promote service quality, customer involvement, and staff accountability

What we offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team.

Team Manager East London employer: 4Recruitment Services

4Recruitment Services is an exceptional employer, offering a supportive work culture that prioritises the professional growth of its employees. With a focus on quality service delivery in East London, team members benefit from comprehensive training, regular supervision, and a dedicated consultant to assist with their career development. The company fosters a collaborative environment where staff are encouraged to engage with clients and contribute to meaningful outcomes for young people in the community.
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Contact Detail:

4Recruitment Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager East London

✨Tip Number 1

Familiarise yourself with the specific needs of young people in East London. Understanding local challenges and resources will help you demonstrate your commitment to the role and your ability to lead effectively.

✨Tip Number 2

Network with professionals in the field of youth services. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Brush up on your safeguarding knowledge and relevant legislation. Being well-versed in these areas will not only boost your confidence but also show potential employers that you are serious about the responsibilities of the role.

✨Tip Number 4

Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've successfully led teams, handled performance issues, and promoted accountability in previous roles.

We think you need these skills to ace Team Manager East London

Leadership Skills
Supervision and Line Management
Knowledge of Safeguarding Legislation
Understanding of Housing and Welfare Needs
Performance Management
Rota Planning
Audit Scheduling
Effective Communication
Stakeholder Engagement
Report Writing
Customer Feedback Management
IT Competence
Proficiency in Microsoft Office
Database Management
Ability to Manage Competing Deadlines
Commitment to Service Quality

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership and supervision skills, as well as your experience in managing teams. Include specific examples of how you've conducted appraisals and managed performance.

Craft a Strong Cover Letter: In your cover letter, express your passion for working with young people and your understanding of safeguarding legislation. Mention your ability to manage competing deadlines and how you can contribute to the team.

Showcase Relevant Experience: When detailing your work history, focus on roles where you have led teams or managed projects. Highlight any experience with rota planning, audits, and compliance checks that aligns with the job description.

Prepare for Potential Questions: Think about how you would respond to questions regarding team management, safeguarding practices, and stakeholder engagement. Be ready to provide examples from your past experiences that demonstrate your skills.

How to prepare for a job interview at 4Recruitment Services

✨Showcase Your Leadership Skills

As a Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on performance management and accountability.

✨Know Your Safeguarding Legislation

Familiarise yourself with current safeguarding laws and relevant legislation. Be ready to discuss how you would ensure compliance and promote a safe environment for young people.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle competing deadlines. Think of scenarios where you've had to prioritise tasks or manage operational pressures effectively.

✨Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing, as you'll need to engage with staff, external agencies, and stakeholders regularly.

Team Manager East London
4Recruitment Services
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