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- Tasks: Be the go-to person for calls and service requests, ensuring smooth operations.
- Company: Join a respected company in St Albans with a friendly, close-knit team.
- Benefits: Enjoy a salary up to £28k, 20 days leave, free parking, and social outings!
- Why this job: Fast-paced role with great training and progression opportunities in a supportive environment.
- Qualifications: Strong planning skills, excellent communication, and MS Office knowledge required.
- Other info: Commitment to equality, diversity, and inclusion in the workplace.
The predicted salary is between 24000 - 28000 £ per year.
A well-respected and well-established company based in St Albans are looking for a Scheduler to join their friendly and close-knit team. This is a busy and fast-paced position that offers great training and progression opportunities!
What’s in it for you?
- Salary: Up to £28k depending on experience, reviewed after 6 months
- Hours: Monday to Friday 8:30am-5:30pm
- Great training and progression opportunities
- 20 days annual leave plus bank holidays
- Free parking
- Social outings!
Key responsibilities:
- First point of contact for incoming calls and services requests received by telephone and email.
- Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA.
- Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements.
- Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.
- Attend training and Health and Safety courses from time to time as directed by the Contracts Manager.
What the client are looking for:
- Good planning and organisational skills and the ability to prioritise own workload efficiently.
- Happy working in a fast-paced environment.
- Excellent telephone manner.
- Strong communication skills.
- Working knowledge of MS Office including Excel and Outlook.
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Scheduler employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the company's operations and values. Understanding their workflow and culture will help you demonstrate how you can fit into their team during any informal conversations or networking opportunities.
✨Tip Number 2
Practice your telephone communication skills. Since the role requires an excellent telephone manner, consider role-playing scenarios with a friend to enhance your confidence and clarity when speaking on the phone.
✨Tip Number 3
Brush up on your organisational skills by using tools like calendars or task management apps. Being able to showcase your ability to prioritise tasks effectively will be crucial in a fast-paced environment.
✨Tip Number 4
Network with current or former employees of the company. They can provide insights into the work culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Scheduler role. Emphasise your planning and organisational skills, as well as any experience in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description, such as handling incoming calls and managing service requests, to demonstrate your understanding of the role.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application that illustrate your excellent telephone manner and ability to communicate effectively with team members and clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Scheduler.
How to prepare for a job interview at Red Door Recruitment
✨Showcase Your Organisational Skills
As a Scheduler, you'll need to demonstrate your planning and organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or prioritised workloads effectively.
✨Practice Your Telephone Etiquette
Since you'll be the first point of contact for incoming calls, it's crucial to have a polished telephone manner. Consider practising common phone scenarios with a friend to ensure you sound professional and approachable.
✨Familiarise Yourself with MS Office
The job requires a working knowledge of MS Office, particularly Excel and Outlook. Brush up on your skills in these applications, and be ready to discuss how you've used them in previous roles.
✨Prepare for Fast-Paced Questions
Given the busy nature of the role, be prepared to answer questions about how you handle pressure and manage urgent requests. Think of specific instances where you thrived in a fast-paced environment and be ready to share those stories.
