Sales Associate, Trauma - Mid & South Essex / East Suffolk

Work Flexibility: Field-based

Why join Stryker? Do you want to work for one of the world’s leading medical device organisations? Our aim is to make a difference to patients’ lives every day, delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. We have never been afraid to push forward and navigate the best paths for our clients and patients.

We are looking for a Sales Associate to join our Sales Team covering the East territory of East Anglia and surrounding areas, supporting sales of our Trauma Portfolio across the region. Working closely with an experienced Sales team, you will develop and foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the region to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and always display exemplary customer service and patient focus.

Key tasks:

• Develop the skills required to become an effective sales representative.
• Learning and practicing the techniques required to grow the volume of a defined territory through sales of Trauma products.
• Learn to manage business in accounts within an existing sales territory and become responsible for the day to day running of key accounts.
• Become proficient in dealing with stock issues, instrument requirements, organising loan kits, organising and carrying out regular customer training, learning to provide guidance on orthopaedic surgery in a hospital theatre environment.
• Supporting other sales managers to allow them to concentrate on new business acquisition, new account development.
• This is essentially a training role with a view to becoming a full time Sales Representative with independent targets and business objectives.

In this role you will be supporting all Trauma related products.

Key activities & accountabilities:

• Learning the skills required to manage a territory effectively and grow business in line with Regional sales objectives.
• Learn how to implement training sessions and workshops on the use of Stryker Trauma products. Deliver these sessions to nurses, theatre practitioners and surgeons.
• Learn how to gain an understanding of customers’ needs and identify the opportunity to promote and sell Stryker’s products. Training will be given on basic selling, presenting and negotiation techniques.
• Provide customer service to an existing customer base within the theatre and clinical environment. This will involve a specific set of hospitals where the candidate will have day to day communication and need to respond promptly to requests from customers in those hospitals.
• The candidate will be required to build relationships with key personnel in these hospitals.
• At all times appreciate that provision of appropriate medical care for the patient is of paramount importance and our priority is to only ever recommend product that is appropriate.
• Working closely with other Sales team members within the defined region, and the Regional Business Manager, to ensure customer service levels are best in class across that region.
• Attend surgeon training meetings and educational conferences.
• Demonstrate outstanding ethics at all times. Treat customers and other employees with respect. Represent Stryker in the best possible light.
• Learn how to conduct trials and evaluations of product in theatre and clinical environment as required.
• Make observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
• Learn to record details of customers and maintain a basic business plan highlighting daily, weekly and monthly objectives.
• Start to develop the skills needed to prioritise where to allocate time and resource and how to grow business.

What you need?

• Science or business based educational background or relevant experience.
• Would be advantageous if you had either some sales, business or clinical experience.
• Commercial acumen, an interest or experience of dealing with customers would be beneficial.
• Computer skills, MS Office.
• Presentation skills with modern presentation media.
• An interest in anatomy and physiology.
• A background that demonstrates an ability to engage with others, influence, motivate and work hard.
• Demonstrated high achiever who loves to learn and take on challenges.
• A valid UK drivers license.

What do we offer in return?

• Ability to discover your strengths, follow your passion and own your own career.
• In-house product training program.
• Field sales training.
• Quality products that improve the lives of customers and patients.
• A winning team driven to achieve our mission and deliver remarkable results.
• Coworkers committed to achieving more and winning the right way.
• Our benefits include bonuses; healthcare; family and parenting leaves; wellness programs; onsite gyms and restaurants; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
• In line with the requirements of the role, you will also receive a mobile phone, iPad, laptop, and company car or car allowance.

Who are we? Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world.