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- Tasks: Assist customers through the mortgage process and build relationships with estate agency teams.
- Company: Join Mann Estate Agency, a supportive team focused on customer experience and professional growth.
- Benefits: Enjoy a competitive salary, uncapped commission, and all-expenses-paid trips for top achievers.
- Why this job: Be part of a dynamic environment that invests in your development and offers clear progression.
- Qualifications: Hold a CeMap qualification and possess excellent customer service and communication skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds, even if you don't meet every requirement.
The predicted salary is between 28000 - 42000 £ per year.
Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Totton. OTE £35k.
We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.
What can we offer you as our Trainee Mortgage and Protection Advisor:
- Competitive Salary OTE £35K
- Superb training and development programme
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
- Transparent and fair progression structure
- Highly skilled and experienced management team
- Central Admin Support and agile IT tools to help you succeed
- Supportive, encouraging and rewarding environment – We invest in you!
- All expense paid trips for top achievers
Main responsibilities of a Trainee Mortgage and Protection Advisor:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required to be a successful Trainee Mortgage and Protection Advisor:
- Hold CeMap or industry equivalent qualification.
- Able to generate new business in a target-driven environment.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail-oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving license and access to your own vehicle.
Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Weekend Assistant employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Assistant
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with people who can provide insights and potentially refer you to opportunities at Mann Estate Agency.
✨Tip Number 2
Familiarise yourself with the latest trends in the mortgage industry. Being knowledgeable about current market conditions and products will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by mortgage advisors. This will help you articulate your problem-solving skills and customer service experience effectively.
✨Tip Number 4
Showcase your adaptability and resilience during discussions. Share examples from past experiences where you've successfully navigated challenges, as these traits are crucial in a fast-paced, target-driven environment.
We think you need these skills to ace Weekend Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Trainee Mortgage and Protection Advisor. Emphasise your customer service experience and any qualifications like CeMap.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mortgage industry. Mention specific examples of how you can contribute to improving customer experiences and achieving targets.
Highlight Adaptability and Motivation: In your application, demonstrate your ability to adapt in a fast-paced environment. Share instances where you've successfully met targets or improved processes, showcasing your self-motivation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Countrywide Mortgage Services
✨Show Your Customer Service Skills
As a Trainee Mortgage and Protection Advisor, outstanding customer care is crucial. Be prepared to share examples of how you've provided excellent service in the past, demonstrating your ability to build relationships and meet customer needs.
✨Demonstrate Adaptability
This role requires someone who can thrive in a fast-paced, target-driven environment. During the interview, highlight instances where you've successfully adapted to change or handled multiple tasks simultaneously.
✨Highlight Your Qualifications
Make sure to mention your CeMap or equivalent qualification. Discuss how this knowledge will help you navigate the mortgage process and provide valuable advice to customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to generate new business. Prepare by thinking of scenarios where you've successfully attracted new customers or resolved issues effectively.
