Personal Injury Claims Handlers

Personal Injury Claims Handlers

Swansea Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to handle personal injury claims with precision and efficiency.
  • Company: Work for a leading International Insurance Company in a vibrant Swansea office.
  • Benefits: Enjoy hybrid work options, competitive salary, bonuses, and career progression support.
  • Why this job: Be part of a dynamic team that values fairness and exceptional service in claims handling.
  • Qualifications: Ideal candidates have personal injury experience and a passion for resolving claims.
  • Other info: Full-time and part-time hours available; on-site parking provided.

The predicted salary is between 28800 - 42000 £ per year.

Zest Recruitment and Legal Consultancy have several Claims Handler opportunities to join a busy Personal Injury department at this leading International Insurance Company based in Swansea on a hybrid basis (3 days in the office with on-site parking / 2 days WFH).

Our client is looking for claims handlers, ideally with personal injury experience to be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. You will be expected to work to targets and KPI’s within a vibrant, supportive team.

Main duties include:

  • Validating claims and checking all details agree with Underwriters\’ records.
  • Identifying and referring questionable underwriting.
  • Arranging for the repair of the Insured\’s vehicle or payment of compensation where appropriate.
  • Establishing clearly the circumstances of any loss and making appropriate liability enquiries.
  • Comply with pre and post litigation procedures efficiently through the life of a claim with a view to concluding the case effectively and economically, to include legal costs or other.
  • Where appropriate pursuing recovery of Underwriters\’ outlay and/or negotiating settlement of Third Party claims, having due regard to the question of liability.
  • Attend conferences/discussion facilities relevant to specific claims as well as Court attendances as required.
  • Pursuing recovery of uninsured losses where appropriate.
  • Maintaining accurate estimates throughout the life of the claim making adjustments where appropriate.
  • Ensuring that files are diarised appropriately.
  • Ensuring that manual and computer records are accurate and reflecting any changes made in a clear and precise manner including all changes made to estimating or reserves.

This is an ever-growing, successful team of young, dynamic professionals. There is scope for CILEx support and career progression along with a competitive salary, bonus and benefits package.

*Full time and part time hours considered.

Please get in touch to discuss these roles on a confidential basis or click apply for immediate consideration:

Personal Injury Claims Handlers employer: Zest Recruitment and Legal Consultancy Ltd

Zest Recruitment and Legal Consultancy offers an exceptional work environment for Personal Injury Claims Handlers at a leading International Insurance Company in Swansea. With a vibrant and supportive team culture, employees benefit from hybrid working arrangements, competitive salaries, and opportunities for career progression, including CILEx support. Join us to make a meaningful impact while enjoying on-site parking and a dynamic workplace that values precision and fairness in claims handling.
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Contact Detail:

Zest Recruitment and Legal Consultancy Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Injury Claims Handlers

✨Tip Number 1

Familiarize yourself with the latest trends and regulations in personal injury claims. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to the field.

✨Tip Number 2

Network with professionals in the insurance and legal sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.

✨Tip Number 3

Prepare for potential interview questions by practicing your responses to scenarios related to claims handling. Think about how you would approach validating claims or negotiating settlements.

✨Tip Number 4

Showcase your ability to work within a team and meet targets. Be ready to share examples from your past experiences that highlight your teamwork skills and your success in achieving KPIs.

We think you need these skills to ace Personal Injury Claims Handlers

Personal Injury Claims Experience
Attention to Detail
Negotiation Skills
Communication Skills
Analytical Skills
Problem-Solving Skills
Knowledge of Underwriting Procedures
Legal Knowledge related to Claims
Time Management
Ability to Work to Targets and KPIs
Team Collaboration
Adaptability
Customer Service Orientation
Record Keeping and Documentation Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Personal Injury Claims Handler position. Understand the key responsibilities and required skills, such as experience in personal injury claims and the ability to work towards targets.

Tailor Your CV: Customize your CV to highlight relevant experience in claims handling, particularly in personal injury. Emphasize any achievements related to resolving claims efficiently and providing exceptional service.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the insurance industry. Mention specific experiences that demonstrate your ability to investigate claims and negotiate settlements.

Highlight Teamwork and Communication Skills: Since the role involves working within a vibrant team, emphasize your teamwork and communication skills in both your CV and cover letter. Provide examples of how you've successfully collaborated with others in previous roles.

How to prepare for a job interview at Zest Recruitment and Legal Consultancy Ltd

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of a Personal Injury Claims Handler. Familiarize yourself with the key duties such as validating claims, negotiating settlements, and complying with legal procedures. This will help you answer questions confidently and demonstrate your knowledge.

✨Showcase Relevant Experience

If you have previous experience in personal injury claims or a related field, be ready to discuss specific examples. Highlight how your past roles have prepared you for this position and how you can contribute to the team’s success.

✨Prepare for Behavioral Questions

Expect questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you've effectively handled challenges in the past.

✨Demonstrate Team Spirit

Since the role involves working within a vibrant, supportive team, emphasize your ability to collaborate and communicate effectively with colleagues. Share examples of how you've contributed to team goals and maintained a positive work environment.

Personal Injury Claims Handlers
Zest Recruitment and Legal Consultancy Ltd
Z
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