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- Tasks: Drive performance and observability with monitoring tools for core services.
- Company: Join a dynamic software company focused on improving customer experience in energy and utilities.
- Benefits: Enjoy a bonus scheme, 25 days leave, health care, and more from day one!
- Why this job: Be part of an inclusive culture that values diversity and innovation in tech.
- Qualifications: Experience with Datadog, Grafana, or Splunk is essential; training skills are a plus.
- Other info: Remote work available; must pass enhanced security vetting.
The predicted salary is between 61590 - 69452 £ per year.
Title: Observability Engineer
Department: Procode IT
Location: Remote / Chandlers Ford
Salary: £61,590 – £69,452 + 15% Discretionary Bonus Scheme
Are you an experienced Observability Engineer with in-depth experience in Datadog, Grafana, Splunk or similar, and looking for an exciting new challenge?
If so, this could be the role for you!
About us
We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation.
Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers?
Then we have an exciting opportunity as an Observability Engineer, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
Our promise is to put customers at the heart of everything we do; it’s part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make.
What does this role involve?
You will be the driving force for performance and observability, providing intelligent, proactive monitoring tools to ensure end-to-end insight to our core services.
You will utilise a comprehensive toolset to provide monitoring, analytics, alerting, dashboards, and insights for maintaining the health and up-time of services across our traditional and cloud infrastructure.
You\’ll have skills and experience in observability tooling (such as Datadog, Grafana, Splunk or similar), delivering solutions in development, test and production environments, and of integrating systems and applications with monitoring and APM tools.
You will assist in scheduling and hosting regular training sessions to enable tool adoption and teach best practices.
You will work with service owners and development teams to integrate telemetry data with the observability platform and use it to create monitoring dashboards.
Who are we looking for?
Your in-depth experience using observability tools such as Datadog, Grafana, Splunk or similar, will allow you to hit the ground running.
Your commercial experience in using a comprehensive toolset to provide monitoring, analytics, alerting, dashboards, and insights for maintaining the health and up-time of services across our traditional and cloud infrastructure, will provide you with a solid base from which to grow.
Your background in scheduling, hosting training sessions and teaching best practices, will be fundamental to your success in this role.
Your ability to work with service owners and product teams to integrate telemetry data with an observability platform to create monitoring dashboards, will allow you to swiftly become a productive member of the team.
Any previous experience with OpenTelemetry would be advantageous.
To be successful in this role you will be required to pass an enhanced security vetting process.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Benefits – available from day one!
- Bonus Scheme, made up of personal and company elements.
- Career progression, we’re an expanding organisation.
- 25 days annual leave plus bank holidays.
- Pension scheme, company contribution at 4% of your salary when you contribute 5%.
- The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We offer an EV car scheme. Qualifying terms and conditions apply.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
- We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Observability Engineer employer: Procode
Contact Detail:
Procode Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Observability Engineer
✨Tip Number 1
Familiarize yourself with the specific observability tools mentioned in the job description, such as Datadog, Grafana, and Splunk. Consider building a small project or contributing to an open-source project that utilizes these tools to showcase your hands-on experience.
✨Tip Number 2
Highlight any previous experience you have in scheduling and hosting training sessions. This is a key aspect of the role, so be prepared to discuss how you've successfully taught best practices in your past positions.
✨Tip Number 3
Network with professionals in the observability field through platforms like LinkedIn. Engaging with others in the industry can provide insights into the latest trends and may even lead to referrals for the position.
✨Tip Number 4
Research Procode's mission and values to understand their focus on customer experience and diversity. Be ready to discuss how your personal values align with theirs during the interview process.
We think you need these skills to ace Observability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with observability tools like Datadog, Grafana, and Splunk. Emphasize any relevant projects or roles where you provided monitoring, analytics, and insights.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their mission of improving customer experience through smarter process automation.
Showcase Relevant Experience: Detail your commercial experience in maintaining service health and uptime across traditional and cloud infrastructure. Include specific examples of how you've integrated telemetry data into observability platforms.
Highlight Training and Collaboration Skills: Since the role involves scheduling and hosting training sessions, mention any previous experience you have in teaching best practices or collaborating with teams to enhance tool adoption.
How to prepare for a job interview at Procode
✨Showcase Your Tool Expertise
Be prepared to discuss your hands-on experience with observability tools like Datadog, Grafana, and Splunk. Highlight specific projects where you utilized these tools to improve monitoring and analytics.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot and resolve performance issues. Share examples of how you've proactively identified problems and implemented solutions in previous roles.
✨Emphasize Collaboration Experience
Since the role involves working with service owners and development teams, be ready to talk about your experience in cross-functional collaboration. Discuss how you’ve integrated telemetry data and created monitoring dashboards.
✨Prepare for Training and Best Practices Discussion
As the role includes hosting training sessions, think about how you can convey your knowledge effectively. Prepare to share your approach to teaching best practices and ensuring tool adoption among team members.
