At a Glance
- Tasks: Serve guests, create memorable experiences, and support your team in a lively environment.
- Company: Join The Restaurant Group, a top UK hospitality business with nearly 300 venues.
- Benefits: Enjoy free meals, up to 30% discounts, and access to wage streaming.
- Why this job: Be part of a fun team that values your unique perspective and offers great career growth.
- Qualifications: Great people skills and a positive attitude; experience is a plus but not required.
- Other info: Flexible hours with early shifts starting as early as 3am; inclusive workplace culture.
Join one of the UK's leading hospitality businesses as a server. In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.
Create unforgettable guest experiences! From delivering warm welcomes and making mouth-watering recommendations to being a supportive team player, let's have fun and celebrate success!
We'd love you to have experience in a customer facing role, but it's not essential. You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us; airport shifts can start as early as 3am. Early starts mean early finishes!
The Restaurant Group (TRG) has nearly 300 restaurants and pub restaurants throughout the UK, including our Concessions business that trades mostly in UK airports, wagamama's and Barburrito. At TRG, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.
What's in it for you:
- Free meal whenever you work.
- Up to 30% discount at all our brands and no limit on number of guests, including wagamama.
- Duty free discounts excluding alcohol and cigarettes.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Wagestream platform to access your wages as they are earned.
- Superb training and development, apprenticeships open to all.
What we're looking for in our servers:
- Great people skills.
- Excellent organisational and multitasking abilities.
- Ability to maintain a positive attitude in a fast-paced airport environment.
- Flexibility in hours; airport shifts can start at 3am.
- Ability to provide a 5 year work/education/personal reference history and undertake a criminal record check.
Weβre committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices! We are a disability confident employer. We want every candidate to have the opportunity to succeed; we will ask if you need any adjustments during the application and interview process to be your best!
Server employer: The Restaurant Group Ltd
Contact Detail:
The Restaurant Group Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Server
β¨Tip Number 1
Familiarise yourself with the specific brands under The Restaurant Group, like wagamama and Barburrito. Knowing their menus and unique selling points can help you stand out during the interview by showing your enthusiasm and understanding of the company.
β¨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in a restaurant setting. Being able to demonstrate your people skills and ability to handle fast-paced environments will be crucial for this role.
β¨Tip Number 3
Prepare to discuss your flexibility regarding working hours, especially since airport shifts can start as early as 3am. Showing that you're adaptable and willing to take on these shifts can make you a more attractive candidate.
β¨Tip Number 4
Be ready to talk about how you maintain a positive attitude in challenging situations. This is particularly important in a busy airport environment, so think of examples where you've successfully managed stress or difficult customers.
We think you need these skills to ace Server
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what The Restaurant Group is looking for in a server. Highlight key responsibilities and required skills, such as excellent people skills and the ability to multitask.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in hospitality. Emphasise any customer-facing roles you've had and showcase your organisational skills and ability to work in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at The Restaurant Group and how your skills align with their values, especially regarding inclusivity and teamwork.
Prepare for the Interview: If invited for an interview, prepare by thinking about examples from your past experiences that demonstrate your customer service skills and ability to handle busy situations. Be ready to discuss your flexibility with working hours, especially early shifts.
How to prepare for a job interview at The Restaurant Group Ltd
β¨Showcase Your People Skills
As a server, your ability to connect with guests is crucial. During the interview, share examples of how you've successfully interacted with customers in previous roles, even if they weren't in hospitality.
β¨Demonstrate Organisational Skills
Highlight your organisational and multitasking abilities. You might want to discuss a time when you managed multiple tasks effectively, especially in a busy environment, as this will resonate well with the fast-paced nature of airport shifts.
β¨Emphasise Flexibility
Since airport shifts can start as early as 3am, it's important to express your flexibility regarding working hours. Be honest about your availability and willingness to adapt to different shift patterns.
β¨Prepare for Inclusivity Questions
TRG values diversity and inclusivity, so be ready to discuss how you can contribute to a positive team environment. Think about your unique perspectives and experiences that can enhance the workplace culture.