Network Management Centre Engineer

Join to apply for the Network Management Centre Engineer role at M Group Telecom . 3 weeks ago Be among the first 25 applicants. About the Role At M Group Telecom, we enable and enhance telecom networks, delivering full network cycle services for fixed, private, and mobile operators. We are seeking a Network Management Centre (NMC) Engineer to oversee our strategic network, facilitate smooth service transitions, troubleshoot issues, and ensure high network availability. Responsibilities Oversee network operations and support rapid fault resolution to meet SLA targets. Coordinate with Service Desks and third-party teams for incident management. Utilize network management tools for diagnostics and impact assessments. Maintain 99.99% network availability and manage customer incidents. Qualifications Understanding of network management and platform tools. Proven experience in prioritizing activities within SLA. Experience in complex delivery involving multiple teams. PC literacy, including Word, Excel, Visio, MS Project. CCNA certification minimum; recognized technical courses preferred. Knowledge of high voltage environments (33kv-400kv) or National Grid services. Additional qualifications such as ITIL, ISO are desirable. Benefits Matched or contributory pension scheme. 24/7 online GP service, employee assistance program, retail discounts. Health care options, life assurance, bonus schemes, generous leave. Additional perks like cycle to work, salary finance, and referral rewards. About Us We are committed to being an employer of choice, supporting diversity, and fostering an inclusive environment. Our values emphasize responsibility, innovation, teamwork, and ambition. We offer industry-recognized training and development programs. Please note: Applications may close early; successful candidates may undergo background checks and drug testing. #J-18808-Ljbffr