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For Companies At a Glance
- Tasks: Lead the implementation and optimisation of Salesforce Field Service across multiple businesses.
- Company: Join a dynamic team at Shape IT Recruitment, driving innovation in field service solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be a key player in transforming business operations with cutting-edge technology.
- Qualifications: 2+ years in Salesforce Field Service and strong problem-solving skills required.
- Other info: UK or EU-based candidates preferred; occasional travel may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Following a strategic acquisition, my client is leading the rollout of Salesforce Field Service across multiple newly acquired businesses within their group. They are looking for a Salesforce Field Service Specialist to lead this effort — from hands-on implementation to continuous optimisation of the platform.
Key Responsibilities
- Deliver end-to-end implementations of Salesforce Field Service (FSL) across multiple business units.
- Configure and optimise scheduling policies, work rules, service objectives, resource management, and shift patterns.
- Support Dispatcher Console configuration and the management of the Service Appointment lifecycle.
- Deploy and customise the Field Service mobile app, including offline capabilities and technician support.
- Manage inventory tracking, return processes, and mobile workforce logistics.
- Act as the subject matter expert for SFS within the organisation, providing architectural and technical guidance.
- Collaborate with stakeholders to tailor SFS functionality to business requirements and continuously improve usability.
Requirements
- 2+ years' experience in Salesforce Field Service delivery.
- Strong knowledge of managed package installation, guided setup, and mobile architecture.
- Experience with SFS dispatcher console, bulk scheduling, preventive maintenance, and workforce optimisation.
- Understanding of field-based operations, resource planning, and mobile-first service strategies.
- Strong problem-solving and stakeholder management skills.
- Salesforce Field Service Consultant certification is highly desirable.
- UK or EU-based with fluent English and ability to travel occasionally.
Does this sound like you? Apply now and I will be in touch to discuss the role in further detail.
Salesforce Field Service Specialist employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Field Service Specialist
✨Tip Number 1
Familiarise yourself with Salesforce Field Service features and functionalities. Understanding the platform inside out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current Salesforce Field Service professionals on platforms like LinkedIn. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Stay updated on the latest trends and updates in Salesforce Field Service. Being knowledgeable about recent developments can set you apart from other candidates and show that you're proactive about your professional growth.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences with Salesforce Field Service implementations. Highlighting your hands-on experience and problem-solving skills will resonate well with potential employers.
We think you need these skills to ace Salesforce Field Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Field Service. Focus on specific projects where you've delivered end-to-end implementations and mention any relevant certifications, such as the Salesforce Field Service Consultant certification.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about Salesforce Field Service and how your skills align with the key responsibilities outlined in the job description. Use specific examples to demonstrate your problem-solving abilities and stakeholder management skills.
Highlight Relevant Experience: When detailing your work history, emphasise your 2+ years of experience in Salesforce Field Service delivery. Include any specific achievements related to configuring scheduling policies, managing service appointments, or optimising mobile workforce logistics.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Salesforce Field Service Specialist.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce Field Service during the interview. Be prepared to discuss specific projects where you delivered end-to-end implementations and how you optimised scheduling policies and resource management.
✨Demonstrate Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you resolved them. This will showcase your strong problem-solving abilities, which are crucial for a Salesforce Field Service Specialist.
✨Understand the Business Needs
Research the company and its recent acquisitions. Be ready to discuss how you can tailor Salesforce Field Service functionality to meet their specific business requirements and improve usability.
✨Prepare for Technical Questions
Expect technical questions related to managed package installation, mobile architecture, and the dispatcher console. Brush up on these topics to demonstrate your knowledge and confidence in handling the technical aspects of the role.
