At a Glance
- Tasks: Provide mobile vehicle services, repairs, and diagnostics at customers' locations.
- Company: Join RAC, a trusted brand in vehicle assistance since 1897.
- Benefits: Enjoy a competitive salary, flexible hours, and generous holiday allowance.
- Why this job: Experience variety, customer interaction, and career progression in a supportive environment.
- Qualifications: Must have a level 2 light vehicle maintenance qualification and 3 years of experience.
- Other info: Join a diverse team with ongoing training and a share scheme after probation.
Join the RAC. Together, we’re going places. Feeling stuck? Join us for a career that gives you freedom, progression and a great work-life balance. Enjoy the benefits of a 40-hour week, without the boredom of the same four walls. RAC Mobile Mechanics bring their technical expertise to our customers' doors. They do car services, repairs and diagnostics at customers' homes or workplaces. We have a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team.
We bring the van, tools and bookings - you bring your personality, customer-service and experience. You'll have the full support of a network of other mobile mechanics, roadside technicians, in-house experts and RAC professionals. Plus, enjoy ongoing training and the potential to progress your career.
What you’ll get with the RAC:
- You’ll enjoy a market leading base salary of £38,625 and the chance to boost your earnings to £48,000 with bonuses and overtime.
- Full time hours with the opportunity to work overtime paid at premium rates.
- Work pattern of 40-hours weekly, Monday to Saturday between 8am - 8pm.
- Holiday allowance of 23 days (rising to 25 with service) + bank holidays.
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
- Option to join RAC's Group Personal Pension scheme where we will match/contribute up to 6.5% on qualifying earnings.
- 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering.
- Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household.
- Car salary sacrifice scheme after 12 months of employment. You’ll enjoy significant tax savings, including electric vehicle options.
- Free RAC Ultimate Complete Breakdown Service from day one.
- Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more.
- Once you’ve passed probation, you’ll automatically join our Colleague Share Scheme, awarding you a share value. The value of this increases as the business continues to grow.
Interested? Here’s what we’re looking for:
- You’re a friendly face. One of the best things about this job? You’re not a faceless worker in a garage. You’ll be interacting with customers at every appointment - answering questions, giving advice and representing the RAC.
- You love variety. You’ll be carrying out services, diagnostics, repairs and checks on people's driveways. But the job’s about so much more. Stock, reporting and talking to customers - it’s all down to you.
- You can think on your feet. We trust our mechanics to make the best decisions for our customers. You’ll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day.
You’ll need:
- A level 2 light vehicle maintenance qualification (or equivalent).
- A minimum of 3 years practical experience as a vehicle technician in the motor trade working with different types of light vehicles.
- A full UK driving licence with less than 6 points.
About us: The RAC have been rescuing the nation’s drivers since 1897. We’re one of the country’s most well-known and trusted brands. As our business goes from strength to strength, we’re looking for skilled Vehicle Technicians to join our team. We’re committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Mobile Vehicle Technician employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician
✨Tip Number 1
Familiarise yourself with the RAC's values and mission. When you understand what drives the company, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Prepare to discuss your customer service skills in detail. Since you'll be interacting with customers directly, think of specific examples where you've provided excellent service or resolved issues effectively.
✨Tip Number 3
Showcase your adaptability and problem-solving skills. Be ready to share experiences where you've had to think on your feet or tackle unexpected challenges in your previous roles as a vehicle technician.
✨Tip Number 4
Network with current or former RAC employees if possible. They can provide insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Mobile Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a vehicle technician. Focus on your qualifications, practical experience, and any customer service skills that align with the RAC's requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences where you've provided excellent customer service or solved complex vehicle issues to demonstrate your fit for the position.
Highlight Relevant Qualifications: Clearly state your level 2 light vehicle maintenance qualification and any additional certifications. Emphasise your three years of practical experience in the motor trade, especially if it involved working with various types of light vehicles.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and repaired vehicle issues. This will illustrate your ability to think on your feet and make decisions that benefit customers, which is crucial for the RAC.
How to prepare for a job interview at Rac
✨Show Your Customer Service Skills
As a Mobile Vehicle Technician, you'll be interacting with customers regularly. Make sure to highlight your customer service experience during the interview. Share examples of how you've effectively communicated with clients and resolved their issues.
✨Demonstrate Your Technical Expertise
Be prepared to discuss your technical qualifications and practical experience. Bring up specific examples of repairs or diagnostics you've performed, especially on light vehicles. This will showcase your hands-on skills and knowledge in the field.
✨Emphasise Your Problem-Solving Abilities
The role requires quick thinking and adaptability. During the interview, provide examples of challenging situations you've faced as a technician and how you successfully resolved them. This will demonstrate your ability to think on your feet.
✨Express Your Enthusiasm for Variety
The job involves a range of tasks from services to diagnostics. Convey your excitement about the variety of work and how it keeps you engaged. Discuss how you enjoy working in different environments and meeting new people every day.