Support Developer

Support Developer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support developers and artists with Unreal Engine issues and streamline development processes.
  • Company: Digital Giant is a creative studio revolutionising automotive content production with cutting-edge technology.
  • Benefits: Enjoy flexible hybrid work, 20+ days annual leave, and wellness support for your mental and physical health.
  • Why this job: Join a vibrant team that values innovation, collaboration, and personal growth in a dynamic environment.
  • Qualifications: Solid Unreal Engine experience, proficiency in Perforce and Git, and strong problem-solving skills required.
  • Other info: Be part of a diverse team committed to creating a supportive and inclusive workplace culture.

The predicted salary is between 36000 - 60000 £ per year.

The Future is Giant. We’re not just visualising the future of the automotive industry - We’re creating it. Digital Giant is a multi-discipline imaging and visualisation studio specialising in automotive content production across all mediums. From photorealistic CGI for both static and motion assets to car configurators and other interactive activations, Digital Giant has merged best-in-class technology with top creative talent to become a leader in this space.

Founded by friends and industry professionals Dallas Carroll and Alex Pickup, we thrive on a culture built around a simple yet profound belief: the whole is greater than the sum of its parts. This ethos defines us and drives our passion for pushing boundaries, innovating and creating new possibilities. From London to LA, our people, combined with best-in-class technology and creativity, don’t just help us stand out—they solidify the #FutureIsGiant.

The Opportunity

We’re looking for a Support Developer with strong Unreal Engine (UE) experience to join our multidisciplinary team. In this role, you’ll collaborate closely with technical artists, programmers, and content creators—bridging the gap between tools, code, and production workflows. As a Support Developer, you’ll play a pivotal role in streamlining development processes, troubleshooting complex issues, and building tools that boost team productivity. You’ll be part of a cross-functional group that values autonomy, experimentation, and the creation of systems that empower creative flow. Our pipeline blends real-time engines and procedural tools — so expect plenty of growth and challenge.

These are some of the things you will get up to:

  • Support developers and artists with day-to-day Unreal Engine issues (Blueprints, asset behaviours, editor tools).
  • Debug and resolve technical problems across multiple disciplines (art, code, tools).
  • Collaborate with the broader team to improve Perforce and Git workflows.
  • Build or extend small tools and utilities in Blueprints, C++ and Python to accelerate development pipelines.
  • Assist with technical art tasks, such as shader/material development, lighting, and performance profiling.
  • Serve as a liaison between departments to help integrate art and code.
  • Optionally assist in rigging tasks or support rigging pipelines.

What you’ll bring

The must-have knowledge, skills and experience:

  • Solid experience with Unreal Engine, especially Blueprints and editor tools.
  • Proficiency in Perforce and a working knowledge of Git.
  • Experience with debugging UE issues across code and assets.
  • Understanding of technical art workflows (materials, lighting, optimisation).
  • Strong communication and problem-solving skills.
  • Comfortable supporting both artists and developers in a collaborative environment.

The nice to have knowledge, skills and experience:

  • Experience with rigging (characters or mechanical) in Unreal, Blender, 3ds Max, Maya.
  • Familiarity with automation or Python scripting in Unreal Engine.
  • Exposure to tools like Jenkins, Houdini, or Omniverse.

Our Character

  • show up willing
  • are all accountable
  • strive for clarity
  • embrace innovation
  • grow together

What we bring

At Digital Giant, our size might be small and nimble, but we offer an experience that’s Giant on personality, opportunity, and care. While we might not have the extensive corporate benefits of the largest players, we pride ourselves on going above and beyond to create a culture where you’re valued, supported, and able to thrive.

Flexible and Hybrid Work Style: We’re a hybrid-first company, meaning most of our team work a combination of time from home and the studio. Whether you live nearby or farther out, as long as you’re comfortable joining us in person 2-3 times a week, you’re in the right place.

Time for What Matters Most: We know how important time off is for friends, family, and pursuing your passions, but also having support in times when you can’t work or life throws you a curveball. Here’s what we offer:

  • Starting annual leave of 20 days (plus Bank Holidays + Studio Shutdown). For every year you’re with us, you gain an extra day—up to a maximum of 25 days.
  • Studio Shutdown: Between Christmas and New Year we close the studio to make sure everyone enjoys a proper, uninterrupted break.
  • Sickness and wellbeing support: Our sickness policy supports both physical and mental health needs, because your well-being is always a priority.

One Giant Team: From our Giant Gatherings to food parcel drops, team quizzes, and other remote and in-person events - we’ve built a workplace culture that’s as vibrant as it is supportive. You’ll always find opportunities to connect, collaborate, and have a bit of fun along the way.

Your Growth, Your Way: We believe growth should be as unique as you are. One of the advantages of being small is that everyone has access to our Founders and Leadership team. Meaning if you see something you want to get involved in or have something you want to pursue, we are always open to discussing this with you and finding out how we can support you.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe in the benefits and values it brings to our company and the wider society at large.

Support Developer employer: Giant Interactive, LLC.

At Digital Giant, we pride ourselves on fostering a vibrant and supportive work culture that values creativity and collaboration. As a Support Developer in our London-based hybrid team, you'll enjoy flexible working arrangements, generous annual leave that increases with tenure, and direct access to our leadership for personal growth opportunities. Join us to be part of a dynamic environment where your contributions are recognised and your well-being is prioritised.
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Contact Detail:

Giant Interactive, LLC. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Developer

✨Tip Number 1

Familiarise yourself with Unreal Engine, especially Blueprints and editor tools. Consider creating a small project or tool that showcases your skills in these areas, as practical experience can really set you apart during discussions.

✨Tip Number 2

Brush up on your knowledge of Perforce and Git workflows. Being able to discuss how you've used these tools in past projects will demonstrate your readiness to collaborate effectively with the team.

✨Tip Number 3

Prepare to discuss your problem-solving approach. Think of specific examples where you've debugged complex issues in Unreal Engine, as this will highlight your technical skills and ability to support both artists and developers.

✨Tip Number 4

Show your enthusiasm for collaboration by researching the company culture at Digital Giant. Be ready to share how you embody their values of accountability, innovation, and growth, as cultural fit is just as important as technical skills.

We think you need these skills to ace Support Developer

Unreal Engine Expertise
Blueprints Proficiency
Editor Tools Knowledge
Perforce Experience
Git Familiarity
Debugging Skills
Technical Art Workflow Understanding
Shader/Material Development
Lighting Optimisation
Performance Profiling
Strong Communication Skills
Problem-Solving Skills
Collaboration in Creative Environments
Rigging Experience (optional)
Python Scripting in Unreal Engine (optional)
Familiarity with Automation Tools (optional)
Exposure to Jenkins, Houdini, or Omniverse (optional)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Unreal Engine, Blueprints, and any relevant technical art workflows. Use specific examples that demonstrate your problem-solving skills and ability to support both artists and developers.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and how your skills align with Digital Giant's mission. Mention your collaborative experiences and how you can contribute to their innovative culture.

Showcase Relevant Projects: If possible, include links to projects or portfolios that showcase your work with Unreal Engine, especially any tools or utilities you've built. This will give them a clear idea of your capabilities and creativity.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Giant Interactive, LLC.

✨Showcase Your Unreal Engine Skills

Make sure to highlight your experience with Unreal Engine, especially Blueprints and editor tools. Be prepared to discuss specific projects where you've used these skills and how they contributed to the success of the project.

✨Demonstrate Problem-Solving Abilities

Since the role involves troubleshooting complex issues, come prepared with examples of challenges you've faced in previous roles. Explain how you approached these problems and the solutions you implemented, particularly in a collaborative environment.

✨Familiarise Yourself with Their Tools

Research the tools mentioned in the job description, such as Perforce, Git, and any relevant scripting languages like Python. Showing that you have a working knowledge of these tools will demonstrate your readiness to integrate into their workflows.

✨Embrace Their Culture

Digital Giant values innovation, accountability, and collaboration. During the interview, express how your personal values align with theirs. Share experiences that reflect your willingness to embrace new ideas and work effectively within a team.

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