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- Tasks: Create a welcoming shopping experience and educate customers on our jewellery.
- Company: Join Mejuri, a leading fine jewellery brand empowering women through luxury.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for personal growth.
- Why this job: Be part of a mission to redefine luxury and make a positive impact.
- Qualifications: Strong communication skills and a passion for fashion are essential.
- Other info: Must be available weekends and during special events like Black Friday.
Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.
We’re on a mission to redefine luxury and we want you to be a part of that journey. Since being founded in 2015, Mejuri has turned fine jewelry into an everyday occasion while working towards making a positive impact in our communities, the industry, and the world. Because jewelry is an expression of self, and how you show up in the world should have no limits. That’s why we work with trusted suppliers across the globe, using high-quality, responsibly-sourced materials to create pieces meant to last a lifetime—that feel like you.
The people behind our pieces extend beyond our incredible partners and trusted supplier network to our incredible employees around the world. Over the years, we’ve grown from a small team working out of Toronto, Canada to a global brand with over 500 employees across our headquarters and retail stores. As we continue to grow our retail footprint, our key recruitment focus is to curate teams who deliver on our mission across the globe.
Role Purpose
At Mejuri, our Stylists are the first point of contact for our customers and first impressions are everything. You will create a warm and inviting experience for our customers that feels just like shopping with your best friend. As a stylist, you are up-to-date on current fashion trends and have the ability to educate our customers on our products and also inspire them to try new things. You are a role model of Mejuri’s brand vision and values both with your team and with every customer you meet.
Availability
- Must have open availability Friday through Sunday and be available minimum one weekday or weeknight
- Must be available to work during special event periods including Black Friday and Boxing Day
What You’ll Do
- Deliver best-in-class customer service through curating personalized styling experiences and providing thorough product knowledge
- Drive the business through delivering sales and meeting performance metrics including sales per hour, conversion percentage and revenue to target
- Educate our customer on Mejuri’s brand story and stay informed and knowledgeable on all of our products, latest launches and specialized services
- Work on a team of motivated and collaborative people who are unified by our corporate mission
- Champion Mejuri’s core values each day - Find a Way, Raise the Bar, Customer Obsessed, Empowered Owners, Just Do It, Humility, Curiosity and Drive Results
- Assist in efficiently transacting customers with accuracy and diligence
- Support in executing all OMNI business services including purchases, returns, exchanges, phone sales, online returns and purchases
- Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
- Participate in the continuous improvement to drive the business forward through identifying any areas of opportunity within our store operations and bringing forward potential solutions
What You’ll Bring
- An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back
- Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team
- An ability to learn and retain relevant product knowledge to suggest and style for our customers
- Able to think critically and solution in the moment to deliver on customer and business needs effectively
- An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT
- Ability to pay attention to customer feedback, trends and shares insights with management
- Great attention to detail, and a highly organized working style and strong sense of initiative
- Ability to work on the sales floor for extended periods of time
- History of successfully participating in and contributing to a positive team working environment
At Mejuri our success is driven by a strong commitment to our Purpose and Values. They’re the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn’t merely a duty; it’s a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
Our values are:
- RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence
- CUSTOMER OBSESSED | Get Close to the Customer and prioritise them in our decisions
- EMPOWERED OWNERS | Treat the company like your own and take initiative
- FIND A WAY | Seek simple, creative solutions, and act fast
- DRIVE RESULTS | Be clear on your goals and be relentless in achieving them
- TEAM FIRST | Value team success over personal Ego
Accommodation / Accessibility:
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
Stylist (Retail) (Part-time) employer: Mejuri
Contact Detail:
Mejuri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist (Retail) (Part-time)
✨Tip Number 1
Familiarise yourself with Mejuri's brand story and values. Understanding their mission to empower women and redefine luxury will help you connect with customers and embody the brand during your interactions.
✨Tip Number 2
Stay updated on current fashion trends and Mejuri's latest product launches. This knowledge will enable you to provide informed styling advice and create a personalised shopping experience for customers.
✨Tip Number 3
Practice your communication skills, focusing on active listening and warm engagement. Being able to connect authentically with customers will enhance their shopping experience and encourage repeat visits.
✨Tip Number 4
Demonstrate your ability to work collaboratively in a team environment. Highlight any past experiences where you've contributed to a positive team dynamic, as Mejuri values teamwork highly in their retail settings.
We think you need these skills to ace Stylist (Retail) (Part-time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mejuri's mission and values. Highlight how your personal style and customer service approach align with their vision of redefining luxury and empowering women.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any previous roles where you provided exceptional customer experiences or worked in a team-oriented environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and jewelry. Share specific examples of how you've connected with customers in the past and how you can contribute to Mejuri's mission.
Showcase Your Communication Skills: In your application, demonstrate your strong verbal communication skills. Mention instances where you've effectively listened to customer needs and provided tailored solutions, as this is crucial for the Stylist role.
How to prepare for a job interview at Mejuri
✨Know the Brand Inside Out
Before your interview, make sure you understand Mejuri's mission, values, and product offerings. Familiarise yourself with their latest collections and community initiatives. This will show your genuine interest in the brand and help you connect better during the conversation.
✨Showcase Your Styling Skills
As a Stylist, you'll need to demonstrate your ability to curate personalised styling experiences. Prepare examples of how you've helped customers in the past or how you would approach styling for different occasions. This will highlight your creativity and customer service skills.
✨Emphasise Teamwork and Collaboration
Mejuri values a team-first approach, so be ready to discuss your experiences working in a team environment. Share specific examples of how you've contributed to team success and how you handle challenges collaboratively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Mejuri. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
