At a Glance
- Tasks: Lead the food and beverage department, ensuring top-notch service and safety standards.
- Company: Join Grosvenor Casinos, a vibrant community hub for entertainment and socialising in the UK.
- Benefits: Enjoy a balanced work week, share of tips, night shift bonuses, and 50% off meals.
- Why this job: Be part of a fun team, celebrate achievements, and grow your career in a dynamic environment.
- Qualifications: Experience in F&B management and a passion for exceptional customer service are essential.
- Other info: Free uniform provided; we value your personality and commitment to guest experiences.
The predicted salary is between 42000 - 58000 £ per year.
Salary – Up to £50,000
Balanced 40-hour work week – Because we believe in work-life harmony
Share of Tips – Your exceptional service is recognised with a share of the tips
London Night Shift Bonus – Earn an additional 10% for every hour worked after midnight
50% off Food – Treat you and your family to delicious meals across our venues at half the price
Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events
Free Uniform – We provide a professional uniform so you can look sharp at no cost
Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company
At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play - they’re community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we’re here to excite and entertain!
As the Food & Beverage Manager at one of our London venues, you’ll bring a fresh perspective and a whole lot of personality to the table. If you’re confident in your abilities, passionate about great food and drink, and can strike the perfect balance between professionalism and fun, we want to hear from you!
This role is a delightful mix of leadership, attention to detail, and a love for exceptional customer service. You’ll be the maestro of the entire food and beverage department, ensuring every dish and drink meets our high standards. Plus, you’ll be the go-to person for navigating health and safety regulations, making sure everyone stays safe and happy.
Your skills in managing stocks, ordering, and analysing stocktaking results will help drive our mission to become the UK’s most loved Casinos.
What sets you apart:
- A great personality that shines through in everything you do.
- The ability to get to know our customers by name and make them feel like VIPs.
- Being the perfect host, ensuring every guest has a memorable experience.
Qualifications:
- Proven experience as a General Manager, Assistant Manager, or F&B Manager in a reputable branded or independent food and beverage organisation.
- Strong knowledge of the food and beverage industry.
- Minimum level 3 food safety.
- A real passion for delivering the highest standards and creating memorable experiences for our guests.
F&B Manager employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager
✨Tip Number 1
Network with professionals in the food and beverage industry, especially those who have experience in casino environments. Attend industry events or join relevant online groups to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with Grosvenor Casinos' values and mission. Understanding their commitment to creating a welcoming community hub will help you align your approach and demonstrate your passion for their vision during any interviews.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed teams or improved customer experiences. Highlighting these experiences can set you apart as a candidate who can thrive in a dynamic environment.
✨Tip Number 4
Stay updated on health and safety regulations relevant to the food and beverage sector. Being knowledgeable about these standards will not only boost your confidence but also show your commitment to maintaining a safe and enjoyable environment for guests.
We think you need these skills to ace F&B Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Emphasise your leadership skills, customer service excellence, and any specific achievements that align with the role at Grosvenor Casinos.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the food and beverage industry. Mention why you want to work at Grosvenor Casinos specifically and how your values align with their mission of creating memorable experiences.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your level 3 food safety certification and any other relevant training. This will demonstrate your commitment to maintaining high standards in food safety and customer service.
Showcase Your Customer Focus: In your application, provide examples of how you've created memorable experiences for guests in previous roles. Highlight your ability to connect with customers and make them feel valued, as this is crucial for the F&B Manager position.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Passion for Food and Beverage
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with what Grosvenor Casinos is looking for.
✨Demonstrate Leadership Skills
As a potential F&B Manager, it's crucial to showcase your leadership abilities. Discuss your experience in managing teams, resolving conflicts, and motivating staff to achieve high standards. This will help illustrate that you can lead the department effectively.
✨Know the Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the food and beverage sector. Be prepared to discuss how you have ensured compliance in previous roles, as this is a key responsibility of the position.
✨Be Personable and Engaging
Grosvenor Casinos values personality and customer interaction. During the interview, be friendly and approachable. Share anecdotes that highlight your ability to connect with customers and make them feel special, as this is essential for creating a welcoming environment.