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- Tasks: Supervise hotel operations and inspire your team to deliver exceptional guest experiences.
- Company: Join Leonardo, a rapidly growing hotel group with over 270 hotels across the UK and Europe.
- Benefits: Enjoy perks like special hotel rates, recognition schemes, meals on duty, and ongoing training.
- Why this job: Be part of a vibrant community that values hard work and offers clear paths for progression.
- Qualifications: Experience in hospitality is preferred; strong problem-solving skills and teamwork are essential.
- Other info: Participate in fun team celebrations and enjoy a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Be Yourself – Be an Inspiration to Your Team – Be Leonardo
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. You’ll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
Some Of The Perks You Could Enjoy Include:
- Enhanced pension plan
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals on duty
- Talent referral scheme
- Regular celebrations and events
- Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
As a Duty Manager, You Will:
- Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
- Have strong operational knowledge with the ability to work across departments as required
- Support other managers with interviews and recruitment
- Coach and train new starters
- Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
- Collaborate with your local HR team to host engaging activities for the team
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Our Story:
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years.
Duty Manager employer: Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Contact Detail:
Leonardo Hotels UK & Ireland | Formerly Jurys Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific operations of the hotel you’re applying to. Understanding their unique offerings and guest experience can help you stand out during interviews, as you’ll be able to discuss how you can contribute to their success.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in branded hotels. Attend local events or join online forums to connect with professionals who can provide insights or even refer you for the Duty Manager position.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past experiences where you successfully managed conflicts or complaints. This will demonstrate your capability to handle the fast-paced nature of the role effectively.
✨Tip Number 4
Research the company culture at Leonardo Hotels and think about how your personal values align with theirs. Being able to articulate this connection during your interview can make a strong impression on the hiring team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any roles where you've managed teams or operations. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your ability to inspire a team. Share specific examples of how you've successfully handled busy environments and exceeded guest expectations in previous roles.
Showcase Problem-Solving Skills: Prepare to discuss your problem-solving abilities in your application. Include examples of how you've effectively managed conflicts or complaints in past positions, as this is crucial for the Duty Manager role.
Highlight Team Collaboration: Emphasise your experience working collaboratively with HR and other departments. Mention any initiatives you've led or participated in that fostered team engagement and development, as this aligns with the company's values.
How to prepare for a job interview at Leonardo Hotels UK & Ireland | Formerly Jurys Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to ensure guests had a memorable stay, as this will demonstrate your commitment to providing excellent service.
✨Highlight Your Problem-Solving Skills
As a Duty Manager, you'll face various challenges daily. Prepare examples of past situations where you successfully resolved conflicts or complaints. This will showcase your ability to think on your feet and manage difficult situations effectively.
✨Demonstrate Team Leadership
Since the role involves motivating and coaching a team, be ready to discuss your leadership style. Share instances where you've inspired others or contributed to a positive team environment, as this will highlight your capability to lead in a fast-paced setting.
✨Research the Company Culture
Familiarise yourself with Leonardo Hotels' values and culture before the interview. Understanding their emphasis on teamwork and guest experience will allow you to tailor your responses and show that you're a great fit for their community.
