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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hospitality brand known for its exceptional service.
- Benefits: Enjoy discounts, pension schemes, and a clear career path with training support.
- Why this job: Perfect for those with leadership experience looking to inspire and grow in a dynamic environment.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds and offering flexible working options.
We are currently recruiting in our Epsom South Premier Inn. Working 32 hours per week, paying up to £13.36 per hour.
Come and be a Duty Manager at Premier Inn in Epsom South. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Pay Rate: Up to £13.36 per hour
Contract Type: Fixed Term until 25th September 2025
Hours: 32 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around!
LOCATION: Premier Inn Epsom South, Brighton Road, Burgh Heath, Tadworth KT20 6BW
Why You’ll Love It Here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What You’ll Do:
Join our team at Epsom South Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Duty Manager employer: Whitbreadrestaurants
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in retail or hospitality. Be ready to discuss specific examples of how you've successfully managed teams and improved customer experiences.
✨Tip Number 3
Prepare to demonstrate your organisational skills during the interview. Think of scenarios where you effectively managed multiple tasks or resolved conflicts within a team, as these are crucial for a Duty Manager role.
✨Tip Number 4
Show your enthusiasm for the role and the company culture. Expressing a genuine interest in contributing to the team and enhancing guest experiences can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Use specific examples to demonstrate how you've successfully led teams and delivered excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Duty Manager role. Mention why you want to work at Premier Inn and how your skills align with their values and expectations.
Highlight Relevant Skills: In your application, emphasise key skills such as communication, organisation, and health & safety management. These are crucial for the Duty Manager position and should be clearly articulated.
Showcase Your Commitment to Diversity: Since Premier Inn values diversity and inclusivity, consider mentioning any experiences or perspectives that contribute to this commitment. This can help demonstrate that you align with their organisational culture.
How to prepare for a job interview at Whitbreadrestaurants
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership experience. Prepare examples from your past roles where you successfully managed a team, resolved conflicts, or improved performance.
✨Understand the Customer Experience
Premier Inn values outstanding customer service. Be ready to discuss how you've enhanced customer experiences in previous roles. Think of specific instances where you went above and beyond for guests or customers.
✨Familiarise Yourself with Health & Safety Standards
Since the role involves managing health and safety standards, brush up on relevant regulations and best practices. Showing that you understand these aspects will demonstrate your readiness for the responsibilities of the position.
✨Express Your Commitment to Inclusivity
Premier Inn is committed to diversity and inclusivity. Be prepared to discuss how you can contribute to a welcoming environment for all guests and staff. Sharing your thoughts on fostering an inclusive workplace can set you apart.
