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- Tasks: Support constituents with issues like benefits, housing, and healthcare while managing casework.
- Company: Join Tan Dhesi MP's dedicated team making a real difference in the community.
- Benefits: Gain valuable experience in public service with potential for remote work and flexible hours.
- Why this job: Be part of a passionate team, help others, and engage with local issues that matter.
- Qualifications: Strong communication skills, IT proficiency, and a passion for helping others are essential.
- Other info: This is a maternity cover role lasting until at least March 2026.
The predicted salary is between 30000 - 42000 £ per year.
Tan Dhesi MP is seeking a motivated, well-organised individual with strong interpersonal, communication, and teamwork skills—and a passion for helping others—to join his dedicated team as a full-time Caseworker (maternity cover), expected to last until at least March 2026.
As a key member of the team, you will support constituents with a range of issues, including benefits, housing, healthcare, and immigration.
Key responsibilities:
- Gather relevant information to help resolve casework
- Respond to public enquiries via phone and email on matters such as housing, benefits, and school placements
- Attend constituency meetings and surgeries; represent the MP when required
- Analyse and interpret data to keep the MP informed on key issues
- Draft and progress individual casework
- Maintain confidential records in line with the Data Protection Act
- Log, monitor, and follow up on all casework actions
- Identify trends in enquiries and produce reports
- Perform general administrative tasks (e.g. photocopying, filing, correspondence)
The ideal candidate will have:
- A genuine passion for helping others
- Excellent written and verbal communication skills
- Fluency in another language, particularly Urdu, Punjabi or Hindi
- A solid understanding of the UK political system and local government
- Knowledge of housing, benefits, and immigration systems
- Awareness of current affairs and local constituency issues
- Strong IT skills, including casework software (e.g. Caseworker.mp)
- Exceptional organisational skills and attention to detail
- Discretion, professionalism, and the ability to handle sensitive information confidentially
- Alignment with Labour Party values
- Experience managing a caseload and prioritising tasks
- Previous work in an MP’s office or similar public service environment
- Ability to work independently and collaboratively as part of a small team
Upon appointment you will be required to apply for security clearance, undertaken by the UK Parliament's Security Vetting and Pass Office. MPs pay staff in accordance with IPSA guidelines.
Caseworker employer: Tan Dhesi MP
Contact Detail:
Tan Dhesi MP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the key issues facing your local constituency. Understanding the specific challenges and concerns of the community will not only help you in interviews but also demonstrate your genuine passion for helping others.
✨Tip Number 2
Network with individuals who have experience working in an MP's office or similar public service roles. They can provide valuable insights into the day-to-day responsibilities and expectations of a Caseworker, which can be beneficial during your application process.
✨Tip Number 3
Brush up on your knowledge of the UK political system and local government structures. Being well-versed in these areas will show your commitment to the role and your ability to navigate the complexities of casework effectively.
✨Tip Number 4
If you speak another language, especially Urdu, Punjabi, or Hindi, make sure to highlight this in conversations. This skill is highly valued in the role and can set you apart from other candidates.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Caseworker. Emphasise your communication skills, organisational abilities, and any previous experience in public service or case management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the issues constituents face. Mention specific examples of how your skills can contribute to the MP's work and the community.
Highlight Relevant Skills: In your application, clearly outline your proficiency in languages like Urdu, Punjabi, or Hindi, as well as your IT skills, particularly with casework software. This will demonstrate your ability to meet the needs of a diverse constituency.
Showcase Your Understanding of Local Issues: Demonstrate your awareness of current affairs and local constituency issues in your application. This shows that you are engaged and informed, which is crucial for a role that involves supporting constituents with various challenges.
How to prepare for a job interview at Tan Dhesi MP
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for helping constituents during the interview. Share specific examples of how you've assisted others in the past, whether in a professional or volunteer capacity, to demonstrate your commitment to this role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent written and verbal communication skills, prepare to showcase these during the interview. Practice articulating your thoughts clearly and concisely, and consider discussing any experiences where effective communication made a difference in resolving issues.
✨Familiarise Yourself with Local Issues
Research current affairs and local constituency issues that are relevant to the MP's work. Being knowledgeable about these topics will not only impress the interviewers but also show that you are proactive and genuinely interested in the role.
✨Highlight Your Organisational Skills
As a Caseworker, you'll need exceptional organisational skills. Be prepared to discuss how you manage your time and prioritise tasks, especially when handling a caseload. Sharing specific strategies or tools you use can help illustrate your capabilities.
