Patient Financial Services Analyst

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite you to make your career home with us as a Patient Financial Services Analyst on our Patient Financial Services team at Garnet Health Medical Center-Middletown.

Responsibilities:

• The PFS Analyst is responsible for supporting the daily activities of the Patient Financial Services department through the effective use of information technology systems.
• This includes a variety of tasks such as planning, implementation, documentation, report writing, data analysis, and system maintenance.
• The analyst utilizes system analysis skills, query tools, and system definition tools to ensure that financial systems run efficiently and meet the needs of the department.
• The role also involves system setup, installation, testing, troubleshooting, and user training, with a focus on identifying and resolving issues related to financial systems modules.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Qualifications:

• Minimum Education: HS diploma or equivalent required. Associate’s degree in Healthcare Administration, Business, Finance, or a related field preferred.
• Minimum Experience: Minimum of 8 years of extensive experience in revenue cycle, with a focus on hospital inpatient/outpatient billing and coding required. Experience with billing software such as Epic, Cerner, or similar systems. Knowledge of payer-specific contract terms and payment methodologies. Understanding of patient financial assistance programs and how they impact account management.
• Skills: In-depth knowledge of ICD, CPT, and HCPCS coding systems. Experience with Medicare, Medicaid, and commercial insurance billing and regulations. Proficiency in medical billing software and Electronic Health Record (EHR) systems. Strong problem-solving skills and attention to detail, with the ability to research and resolve complex billing issues. Excellent written and verbal communication skills for interacting with insurance companies, patients, and internal teams. Ability to work independently and as part of a team in a fast-paced environment.

Physical Requirements:

• Working Conditions: Works in a clean, well-lighted, heated or ventilated facility. No routine exposure to hazards. For Remote and Hybrid Remote positions: If deemed operationally necessary, position may be required to report in and work on-site.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 20 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.

Workplace type: Hybrid

Seniority level: Mid-Senior level

Employment type: Part-time

Job function: Finance and Sales

Industries: Hospitals and Health Care