Graduate Manager Programme - North London
Graduate Manager Programme - North London

Graduate Manager Programme - North London

Watford Internship 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our 18-month Graduate Programme, rotating through key hospitality areas.
  • Company: Hollywood Bowl Group is a leader in family entertainment with 75 centres across the UK.
  • Benefits: Enjoy 50% off food, 28 days holiday, free games vouchers, and more perks!
  • Why this job: Kick-start your career in a dynamic industry with mentorship and hands-on experience.
  • Qualifications: A 2:2 degree and some customer-facing experience are required.
  • Other info: Start your journey in October 2025; apply now to secure your spot!

The predicted salary is between 28800 - 43200 £ per year.

About The Role

Launch Your Career with Our 18-Month Hospitality Graduate Scheme. Are you passionate about delivering exceptional customer experiences? Ready to kick-start your career in one of the world's most dynamic industries? Our Hospitality Graduate Scheme is designed to fast-track your development and set you on the path to leadership.

  • Duration: 18 months
  • Location: North London (Stevenage, Watford, Finchley, Milton Keynes)
  • Start Date: October 2025

What You'll Gain

Over the course of the programme, you'll rotate through key areas of our business - from front-of-house, lanes and bar to amusements and team leadership. You'll be mentored by industry professionals, gain hands-on experience, and build the skills needed to become a future hospitality leader.

The Why...

Join Hollywood Bowl Group's Graduate 2025 programme and in return you'll get:

  • Access to our in-house Centre Manager in Training programme once you have successfully completed the Graduate programme.
  • 50% off food when you are working.
  • One in four weekends off.
  • 1 to 1 mentoring and coaching sessions.
  • Optional pension plan.
  • 28 days holiday & additional days holiday with length of service.
  • Free games vouchers every month.
  • 30% discount off food and drink for you and up to five friends.
  • Access to our Team Member Support Programme for you and your family.
  • The opportunity to join our healthcare cash plan.
  • Financial long service awards.
  • A £15 donation to our charity partner when you complete your induction.
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits.

What We're Looking For:

  • A 2:2 degree in any subject - your passion and drive are what count most.
  • Some experience in retail, hospitality, or leisure - experience in a customer facing role means you will get off to a great start.
  • The ability to move between centres for placements within a region to get some well-rounded experience.
  • The right to work in the UK - unfortunately, we're unable to sponsor visas at this time.

Whether you're a recent graduate or looking to switch industries, this is your chance to build a meaningful career where no two days are the same.

The When...

In May/June there will be the screening process this will include a telephone call. In June/July you will be invited to group assessment in your region. If successful you will visit one of our centres to get a more hands on experience. In October if you are successful, you will meet the rest of the Grads at our launch day and start your journey at your home centre.

The Who...

Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 75 centres across the UK, operating under the Hollywood Bowl and Putt and Play brands, we're proud to be ambitious market leaders in experiential family entertainment. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Graduate Manager Programme - North London employer: Hollywood Bowl Group Plc

At Hollywood Bowl Group, we are dedicated to nurturing talent and providing a vibrant work culture that champions diversity and inclusion. Our Graduate Manager Programme offers an exceptional opportunity for personal and professional growth, with hands-on experience across various business areas, mentorship from industry leaders, and a range of attractive benefits including generous discounts and a supportive team environment. Join us in North London and embark on a rewarding career path in the dynamic hospitality sector, where every day brings new challenges and opportunities.
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Contact Detail:

Hollywood Bowl Group Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Graduate Manager Programme - North London

✨Tip Number 1

Familiarise yourself with the hospitality industry, especially the latest trends and customer service practices. This knowledge will help you stand out during interviews and group assessments.

✨Tip Number 2

Network with current or former employees of Hollywood Bowl Group. They can provide valuable insights into the company culture and what it takes to succeed in the Graduate Manager Programme.

✨Tip Number 3

Prepare for the group assessment by practising teamwork and leadership skills. Engage in group activities or volunteer opportunities that allow you to demonstrate your ability to work well with others.

✨Tip Number 4

Showcase your passion for customer service in every interaction you have with the company. Whether it's during the screening call or at the assessment centre, let your enthusiasm shine through.

We think you need these skills to ace Graduate Manager Programme - North London

Customer Service Skills
Team Leadership
Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Interpersonal Skills
Attention to Detail
Sales Skills
Ability to Work in a Fast-Paced Environment
Basic Financial Acumen
Conflict Resolution
Organisational Skills
Flexibility to Travel Between Locations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, retail, or customer service. Emphasise any leadership roles or responsibilities you've had, even if they were informal.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to deliver exceptional customer experiences. Mention why you are interested in the Graduate Manager Programme specifically.

Showcase Your Skills: In your application, clearly outline skills that align with the role, such as teamwork, communication, and adaptability. Provide examples of how you've demonstrated these skills in previous roles.

Prepare for the Screening Process: Anticipate questions related to your motivation for applying and your understanding of the hospitality industry. Practice articulating your thoughts clearly and confidently for the telephone call and group assessment.

How to prepare for a job interview at Hollywood Bowl Group Plc

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences you've had in customer-facing roles, as this will demonstrate your commitment to delivering exceptional customer experiences.

✨Research Hollywood Bowl Group

Familiarise yourself with Hollywood Bowl Group's values, mission, and recent developments. Understanding their approach to family entertainment and their commitment to diversity and inclusion will help you align your answers with their company culture.

✨Prepare for Scenario-Based Questions

Expect to be asked about how you would handle specific situations in a hospitality setting. Think of examples from your past experiences where you successfully resolved issues or provided excellent service, as this will showcase your problem-solving skills.

✨Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask insightful questions about the Graduate Manager Programme and the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Graduate Manager Programme - North London
Hollywood Bowl Group Plc
Location: Watford
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