At a Glance
- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Join Compass Group UK&I, supporting military and government services.
- Benefits: Enjoy flexible hours, career progression, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards excellence.
- Qualifications: Must be a great communicator, reliable, and passionate about customer service.
- Other info: This role offers a unique opportunity to work in diverse environments.
We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence?
Here's what you need to know before applying:
- Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Defence and its values. Understanding the company's mission and how they prioritise customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your passion for customer service in your interactions. Whether it's through networking or during the interview process, demonstrating your enthusiasm for helping others can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since being a Retail Assistant involves working closely with others, think of examples where you've successfully collaborated in a fast-paced environment.
✨Tip Number 4
Be ready to demonstrate your ability to handle pressure. Retail environments can be hectic, so having specific examples of how you've managed stress or busy situations will show that you're equipped for the role.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in retail or customer service. Include details about your achievements, such as improving customer satisfaction or handling cash transactions efficiently.
Showcase Your Personality: Since the company values individuality, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining a team that prides itself on excellent service.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Defence is looking for.
✨Demonstrate Team Spirit
As a Retail Assistant, being a great team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics and support your colleagues.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and make decisions on the spot. Think of scenarios where you had to think quickly or resolve a customer issue effectively, and be ready to share those stories.
✨Research the Company Culture
Familiarise yourself with Defence's values and culture. Understanding their commitment to diversity and employee recognition will help you tailor your responses and show that you're a good fit for their team.