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- Tasks: Lead a team to deliver exceptional customer service and exceed sales targets.
- Company: Join Travel House, the UK's largest independent travel agency, where fun meets career growth.
- Benefits: Enjoy exclusive travel discounts, free educational trips, and uncapped bonuses.
- Why this job: Inspire success in a vibrant industry while making holiday dreams come true.
- Qualifications: Experience in retail travel or management, strong leadership, and a passion for travel.
- Other info: Be part of a supportive family culture that values personal development.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to lead a team, inspire success, and bring dream holidays to life? At Travel House, we are on the lookout for an ambitious and passionate Branch Manager to drive the performance of one of our busy retail branches. As part of the UK's largest independent travel agency, we offer more than just a job; we offer a place in our family. We believe in having fun, supporting each other, and helping our teams grow. With a competitive salary and uncapped bonus opportunities, this is your chance to develop your leadership career in one of the most exciting industries around.
What You’ll Do:
- Lead and motivate your branch team to deliver outstanding customer service and exceed sales targets
- Manage the day-to-day running of the branch and foreign exchange bureau
- Coach, support and develop team members, fostering a high-performance culture
- Drive profitability by maximising sales opportunities and implementing effective business strategies
- Build local business connections, attend promotional events, and increase branch visibility
- Monitor team performance, provide feedback, and implement plans for colleague development
- Champion your branch’s presence on social media to boost engagement and sales
- Play an active role in recruitment and onboarding, particularly supporting apprentices and new team members
What We’re Looking For:
- Previous experience in a retail travel environment or similar customer-facing management role
- Strong leadership qualities with the ability to motivate and coach a team
- Commercially driven, with the ability to meet and exceed sales targets
- Excellent customer service and communication skills
- Confidence in using IT systems and understanding financial figures
- Positive attitude, resilient mindset, and commitment to continuous development
- Passion for travel and an eagerness to share it with your team and customers
Why Travel House?
- Be part of a fun, friendly, and supportive working environment
- Access exclusive staff travel discounts and foreign currency perks
- Enjoy free educational trips around the world to expand your travel knowledge
- Join a company that values genuine connections, career development, and celebrating success
Ready to Take Off?
If you’re excited about the opportunity to lead, inspire and make holiday dreams a reality, apply now and start your next adventure with Travel House.
Branch Manager in Bridgend employer: Travel House
Contact Detail:
Travel House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Bridgend
✨Tip Number 1
Familiarise yourself with the local travel market in Bridgend. Understanding the preferences and trends of potential customers can help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who have experience in retail management. Attend local events or join online forums to connect with others and gain insights that could give you an edge.
✨Tip Number 3
Showcase your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to motivate and develop others will resonate well with the hiring team at Travel House.
✨Tip Number 4
Engage with Travel House on social media. By following their accounts and interacting with their content, you can gain a better understanding of their brand values and culture, which will help you align your application with their expectations.
We think you need these skills to ace Branch Manager in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail travel or customer-facing management roles. Emphasise your leadership qualities and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your ability to inspire a team. Mention specific examples of how you've motivated teams in the past and how you plan to drive performance at Travel House.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as excellent customer service, communication skills, and IT proficiency. Use concrete examples to demonstrate these skills.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to lead a branch and make holiday dreams come true. Let your personality shine through in your application to reflect the fun and friendly culture at Travel House.
How to prepare for a job interview at Travel House
✨Show Your Leadership Skills
As a Branch Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully motivated and coached a team in the past. Highlight your ability to inspire others and drive performance.
✨Know the Company Inside Out
Familiarise yourself with Travel House's values, mission, and recent achievements. Being able to discuss how you align with their culture and contribute to their goals will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to manage challenges in a retail environment, particularly related to customer service or team dynamics.
✨Demonstrate Your Passion for Travel
Since this role is in the travel industry, share your personal travel experiences and how they have shaped your understanding of customer needs. Show enthusiasm for helping others create memorable holidays.
