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- Tasks: Lead a vibrant team to ensure top-notch customer service and store presentation.
- Company: Join a local independent business known for quality food and community spirit.
- Benefits: Enjoy flexible working hours and the chance to connect with a loyal customer base.
- Why this job: Be part of a friendly team, share your ideas, and make a real impact in the community.
- Qualifications: Experience in retail or food service is preferred; strong organisational and customer service skills are essential.
- Other info: Work hours include weekends, perfect for students looking for part-time opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Quest Employment is hiring a Retail Store Manager for our client based in Solihull. The ideal candidate will be responsible for maintaining high standards of customer service, stock management, and store presentation while supporting the day-to-day running of the shop alongside our friendly team.
Duties
- Keeping the shop fully stocked with fresh items produced in our kitchen and butchery
- Rotating stock daily to minimise wastage and maintain product quality
- Placing stock orders via our internal ordering system
- Taking and processing customer orders, both in person and over the phone
- Maintaining a clean, well-presented store environment at all times
- Handling customer queries and providing a welcoming, helpful service
- Coordinating daily tasks with the person working on the till
- Replying to our amazing online reviews when all other tasks are complete, helping us stay connected with our loyal community
- Monitoring stock levels, wastage, and reporting figures to the Head of Retail
- Supporting seasonal promotions, new product launches, and merchandising displays
- Sharing your ideas to help improve how we run the shop and serve our customers
Working Days & Hours
- Tuesday, Thursday, Friday, Saturday: 07:00 am - 04:00 pm
- Sunday: 09:00 am - 03:00 pm
Requirements
- Experience in a retail or food service environment, ideally within a farm shop, deli, or independent retailer
- Strong organisational skills with the ability to manage daily shop operations independently
- Excellent customer service skills with a friendly, approachable attitude
- Confidence in handling stock orders, rotation, and basic admin duties
- Enthusiasm for working in a local, independent business with a loyal community following
- An interest in food, local produce, and high-quality service
If you would like to apply please call Quest Employment on 02476 222100.
Retail Store Manager in Solihull employer: Quest Employment
Contact Detail:
Quest Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Solihull
✨Tip Number 1
Familiarise yourself with the local community and the specific products offered by the store. This knowledge will not only help you connect with customers but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Prepare to discuss your previous retail or food service experience in detail. Think of specific examples where you've excelled in customer service or managed stock effectively, as these are key aspects of the job.
✨Tip Number 3
Showcase your organisational skills by thinking about how you would manage daily operations in the store. Be ready to share ideas on improving efficiency or enhancing customer experience, which can set you apart from other candidates.
✨Tip Number 4
Engage with the store's online presence before your application. Responding to reviews or interacting with their social media can give you insights into customer feedback and expectations, making you a more informed candidate.
We think you need these skills to ace Retail Store Manager in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service environments. Emphasise any roles where you managed stock, provided customer service, or worked in a similar setting to show you're a great fit for the Retail Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a local, independent business. Mention specific experiences that demonstrate your organisational skills and customer service excellence, as these are key for this role.
Highlight Relevant Skills: In your application, be sure to mention your strong organisational skills and any experience with stock management. Discuss your ability to handle customer queries and provide a welcoming service, as these are crucial for maintaining high standards in the store.
Show Enthusiasm for the Role: Express your enthusiasm for the position and the company in your application. Mention your interest in food, local produce, and how you can contribute to the community, as this aligns with the values of the business.
How to prepare for a job interview at Quest Employment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the hiring team.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage daily operations in a retail environment. Highlight any systems or processes you've implemented to keep things running smoothly, as this role requires strong organisational abilities.
✨Know the Product
Familiarise yourself with the types of products the store offers, especially if they focus on local produce. Showing that you have an interest in food and quality service can set you apart from other candidates.
✨Be Ready to Discuss Teamwork
Since you'll be working alongside a friendly team, be prepared to talk about your experience in collaborative environments. Share examples of how you've successfully coordinated tasks with colleagues to achieve common goals.
