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For Companies At a Glance
- Tasks: Engage with interested customers and schedule appointments for our sales team.
- Company: Join Safe Style, a company dedicated to meaningful conversations and customer connections.
- Benefits: Enjoy flexible shifts, competitive salary, bonuses, wellness packages, and discounts.
- Why this job: Make a difference through conversation in a fun, inclusive environment with growth opportunities.
- Qualifications: Confident communicators; experience in customer service is a plus but not required.
- Other info: No cold calling—just real conversations with people who want to hear from you.
Join Our Contact Centre Team – No Cold Calling, Just Real Conversations
Are you someone who enjoys connecting with people and making a difference through conversation? Whether you're experienced in sales and customer services or just starting out, we'll equip you with all the tools and training you need to thrive in this role. We have various part time roles offering days, evenings or weekend shifts.
At Safe Style, we're on the lookout for enthusiastic individuals to join our Contact Centre team. You'll be speaking with people who have already shown interest in our services—no cold calls, just meaningful interactions. Your mission? To guide them through our offerings and arrange appointments for our expert sales consultants.
What You'll Be Doing
- Engaging with potential customers via phone or online chat who've expressed interest in our services and have asked us to call them
- Understanding their needs and introducing them to our product range
- Scheduling appointments for our sales team to follow up and close the deal
- Hitting performance goals through excellent service and product knowledge
What We're Looking For
- Confident communicators with a friendly, professional approach
- Experience in customer-facing roles (retail, hospitality, call centres, etc.) is a plus, but not essential
- Comfortable using basic computer systems
- Team players who are also self-driven and goal-oriented
What You'll Get in Return
- A competitive base salary with the potential to earn up to £8,000 extra annually in bonuses
- 31 days of annual leave, rising to 33 after two years
- A wellness package including your birthday off, gym discounts, and online fitness classes
- Regular team incentives, competitions, and rewards
- Paid volunteer days to support causes you care about
- Bike to work scheme
- Discounts on shopping, dining, entertainment, and more
- Access to our staff purchase program
- A fun, relaxed break area with games and chill-out zones
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Part Time Contact Centre Executive in Norwich employer: Safestyle
Contact Detail:
Safestyle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Contact Centre Executive in Norwich
✨Tip Number 1
Familiarise yourself with our services and products before the interview. This will not only help you understand what you'll be discussing with potential customers but also show us that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being friendly and professional, as these are key traits we look for in our Contact Centre team.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being prepared to discuss your approach to customer interactions can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. We value team players who can also work independently, so be ready to share examples of how you've successfully worked in a team environment.
We think you need these skills to ace Part Time Contact Centre Executive in Norwich
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Safe Style is looking for in a Part Time Contact Centre Executive. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience, especially in customer service or communication roles. Use specific examples that demonstrate your ability to engage with customers and meet performance goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working at Safe Style and how your skills align with their mission of meaningful customer interactions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Safestyle
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. Highlight your passion for connecting with people and how you can contribute to meaningful conversations.
✨Demonstrate Communication Skills
Since the role involves engaging with potential customers, practice clear and confident communication. Be prepared to showcase your ability to listen actively and respond appropriately to different customer needs.
✨Familiarise Yourself with the Product Range
Before the interview, take some time to understand the services offered by the company. This will help you answer questions more effectively and show that you're proactive and genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer interactions. Think of examples from past experiences where you've successfully resolved issues or provided excellent service, even if they are from different roles.
