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- Tasks: Be the go-to person for customers, helping with plumbing inquiries and processing orders.
- Company: Join MP Moran, a family-owned builders’ merchant with a fantastic bathroom showroom.
- Benefits: Enjoy a competitive salary, pension scheme, staff discounts, and 20 days annual leave.
- Why this job: Gain hands-on experience in a busy environment while making a real impact on customer satisfaction.
- Qualifications: Must understand plumbing materials, have good interpersonal skills, and be a team player.
- Other info: Work full-time, Monday to Friday, with alternate Saturdays; enjoy a birthday day off!
The predicted salary is between 28000 - 32000 £ per year.
Plumbing & Heating Trade Counter Assistant
Hours: Monday – Friday 7am to 5pm, alternate Saturdays 6.30am to 3.30pm
This is an exciting opportunity to join our team at MP Moran Willesden Branch, a family-owned builders’ merchant. We offer a range of plumbing and building supplies, including our impressive bathroom showroom.
As a Plumbing & Heating Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements:
- Solid understanding of plumbing materials.
- Good interpersonal skills, confident and able to approach customers.
- Ability to work effectively as part of a busy team.
- The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
- Competitive salary £28-32k pa
- Pension Scheme
- Group Life Assurance
- Staff Discount
- Discounts on top brands, online stores, events, and attractions
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities:
- Assist customers with plumbing product inquiries and provide expert advice.
- Process orders accurately, handle invoicing, and manage payments efficiently.
- Replenish stock on the shop floor and participate in regular stock counts.
- Assist with deliveries to and from the store.
- Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
- Respond positively and promptly to customer needs.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Pay: £28,000.00-£32,000.00 per year
Plumbing & Heating Trade Counter Assistant employer: MP Moran
Contact Detail:
MP Moran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing & Heating Trade Counter Assistant
✨Tip Number 1
Familiarize yourself with common plumbing materials and products. This knowledge will not only help you answer customer inquiries confidently but also demonstrate your expertise during the interview.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in role-play scenarios. Being able to approach customers with confidence is key to excelling in this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences where you successfully managed multiple tasks. This will highlight your self-motivation and prioritization skills.
✨Tip Number 4
Research MP Moran and their values as a family-owned business. Understanding their culture and mission will help you align your answers during the interview and show that you're genuinely interested in joining their team.
We think you need these skills to ace Plumbing & Heating Trade Counter Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Plumbing & Heating Trade Counter Assistant position. Highlight the key responsibilities and requirements, such as customer service skills and knowledge of plumbing materials.
Tailor Your CV: Customize your CV to reflect your relevant experience in plumbing or customer service. Emphasize any previous roles where you provided expert advice or worked in a busy team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the plumbing industry and your ability to assist customers effectively. Mention specific examples of how you've handled customer inquiries or managed stock in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MP Moran
✨Show Your Plumbing Knowledge
Make sure to brush up on your understanding of plumbing materials and products. Be prepared to discuss specific items and their uses, as this will demonstrate your expertise and confidence in the field.
✨Demonstrate Interpersonal Skills
Since you'll be the first point of contact for customers, practice how you approach and engage with people. Use examples from past experiences where you successfully assisted customers or resolved issues to showcase your interpersonal skills.
✨Highlight Teamwork Experience
This role requires working effectively as part of a busy team. Share examples of how you've collaborated with colleagues in previous jobs, emphasizing your ability to contribute positively to a team environment.
✨Prepare for Pressure Situations
The ability to prioritize responsibilities under pressure is crucial. Think of instances where you've had to manage multiple tasks simultaneously and explain how you handled them. This will show that you're self-motivated and can thrive in a fast-paced setting.
