Student Support Officer

Student Support Officer

London Full-Time 23784 - 25872 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Support students with non-academic issues and coordinate activities.
  • Company: Join a supportive educational environment focused on student well-being.
  • Benefits: Enjoy a competitive salary and work during term times only.
  • Why this job: Make a real difference in students' lives while developing your skills.
  • Qualifications: Experience with young people and strong communication skills required.
  • Other info: Work across Uxbridge and Hayes campuses; no sponsorship available.

The predicted salary is between 23784 - 25872 £ per year.

36 hours per week, 39 weeks per year to cover term times at Uxbridge/Hayes Campus.

Actual salary in the range of £23,784 - £25,872 per annum including London Weighting.

Student Support offers non-academic support and advice to students. This could include help with housing, benefits, health and well-being, relationship difficulties and any other problem that affects students' learning and wellbeing.

In this varied and rewarding role, you would assess and offer appropriate support to students, referring to external agencies when necessary, including support for vulnerable students, those with Mental Health issues, Children who are Looked After (CLA) and those identified as at risk.

You would also take a lead role working with the Student Council to co-ordinate student activities and events, working with the Student Executive Committee and Tutor Reps.

You will need to have experience of working with young people aged 16+ in an informal and supportive role or education setting. You will need to be able to communicate effectively with learners from a wide variety of backgrounds and be able to positively influence young people, demonstrating good listening and interpersonal skills, and be able to work on your own initiative.

You will be a good team player and have a strong understanding and commitment to Equality and Diversity and Safeguarding. You will also be willing and able to work on both Uxbridge and Hayes campuses.

Please note, we are unable to offer sponsorship for this role.

Closing date: 22nd June 2025.

Student Support Officer employer: KittyLili Designs

As a Student Support Officer at our Uxbridge/Hayes Campus, you will join a dedicated team committed to enhancing the well-being and success of our students. We offer a supportive work culture that values diversity and inclusion, alongside opportunities for professional growth through training and development. With a focus on meaningful engagement and collaboration with students, this role provides a rewarding chance to make a real difference in the lives of young people in a vibrant educational environment.
K

Contact Detail:

KittyLili Designs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Officer

✨Tip Number 1

Familiarise yourself with the specific challenges faced by students today, especially those related to mental health and well-being. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to supporting students.

✨Tip Number 2

Network with professionals already working in student support roles or similar fields. Attend relevant workshops or seminars to gain insights and make connections that could lead to valuable recommendations or referrals.

✨Tip Number 3

Showcase your experience with young people aged 16+ by preparing specific examples of how you've positively influenced or supported them in previous roles. This will highlight your suitability for the position and your ability to connect with students.

✨Tip Number 4

Research the values and mission of StudySmarter and align your personal values with theirs. During the interview, express your understanding of their commitment to equality, diversity, and safeguarding, which will demonstrate your fit within the organisation.

We think you need these skills to ace Student Support Officer

Interpersonal Skills
Active Listening
Empathy
Communication Skills
Problem-Solving Skills
Teamwork
Understanding of Equality and Diversity
Knowledge of Safeguarding Practices
Experience with Young People (16+)
Ability to Work on Initiative
Event Coordination
Referral Skills to External Agencies
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Student Support Officer position. Tailor your application to highlight relevant experiences that align with the role.

Highlight Relevant Experience: Emphasise any experience you have working with young people, particularly in informal or educational settings. Use specific examples to demonstrate your ability to support students and handle various challenges they may face.

Showcase Communication Skills: Since effective communication is key in this role, ensure your application reflects your strong listening and interpersonal skills. Consider including examples of how you've positively influenced young people or resolved conflicts.

Commitment to Equality and Diversity: Demonstrate your understanding and commitment to equality, diversity, and safeguarding in your application. Mention any relevant training or experiences that showcase your dedication to these values.

How to prepare for a job interview at KittyLili Designs

✨Show Your Passion for Student Support

Make sure to express your genuine interest in helping students. Share specific examples of how you've supported young people in the past, especially in challenging situations. This will demonstrate your commitment to their well-being.

✨Highlight Your Communication Skills

Since the role requires effective communication with a diverse range of students, prepare to discuss your interpersonal skills. Think of instances where you successfully communicated with individuals from different backgrounds and how you adapted your approach.

✨Demonstrate Your Understanding of Equality and Diversity

Be ready to talk about your understanding of equality and diversity issues. Provide examples of how you've promoted inclusivity in previous roles or how you would handle sensitive situations involving vulnerable students.

✨Prepare Questions for the Interviewers

Having thoughtful questions prepared shows your enthusiasm for the role. Ask about the support systems in place for students, how the Student Council operates, or what challenges they currently face. This will also help you gauge if the role is the right fit for you.

Student Support Officer
KittyLili Designs
K
  • Student Support Officer

    London
    Full-Time
    23784 - 25872 £ / year (est.)

    Application deadline: 2027-06-25

  • K

    KittyLili Designs

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