Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Develop KPIs and dashboards to enhance performance insights.
- Company: Genpact is a global leader in professional services, shaping the future with innovative solutions.
- Benefits: Enjoy remote work, professional training, and access to an award-winning learning platform.
- Why this job: Join a diverse team and make a real impact through data-driven decision-making.
- Qualifications: Strong analytics experience and proficiency in Power BI, Python, or R required.
- Other info: Secure employment with consistent openings and comprehensive benefits.
The predicted salary is between 40000 - 56000 £ per year.
Genpact is inviting applications for the position of O2C Metrics Portfolio Analyst – Manager, a remote role based in the UK. The analyst will develop KPIs and dashboards, providing insights to improve performance for operations and clients. Ideal candidates will have strong analytics experience, excellent communication skills, and proficiency with Power BI, Python, or R.
We offer:
- Access to professional training
- Free access to an award-winning learning platform
- Work in a multicultural environment
- Job security with consistent openings
Qualifications
- Proven experience in analytics or reporting
- Excellent written and spoken English (minimum C1)
- Results-driven and customer-focused
Responsibilities
- Develop operational KPIs aligned to business targets
- Establish regular reporting and dashboards for trend analysis
- Investigate performance issues and prepare reports
Skills
- Analytical skills
- Problem-solving
- Communication
- Interpersonal skills
- Collaborative teamwork
Tools
- Power BI
- Python
- R
Application Details
The role involves developing process KPIs, Power BI dashboards, and performing root cause analysis on performance metrics. The analyst will proactively understand deviations from targets and recommend actions.
Responsibilities
- Develop operational KPIs to drive performance
- Create dashboards for visibility into trends
- Investigate performance misses, including data preparation and reviews
- Engage with internal and external stakeholders
- Provide insights and action plans for recurrent issues
- Align with operations and LEAN leaders on process improvements
- Conduct contractual KPI root cause analysis and business reviews
- Establish governance for contractual KPIs
- Regular reporting on KPI trends
Minimum Qualifications
- Proven experience in analytics or reporting
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to collaborate across teams
- Knowledge of Power BI, Python / R is advantageous
Preferred Qualifications/Skills
- Results-driven with accountability
- Customer-focused
- Detail-oriented and analytical
- Process improvement mindset
- Resilient and adaptable
- Excellent English (C1 or above)
What We Offer
- Secure employment with consistent openings
- Multicultural environment with employees from over 30 countries
- Support for professional training and career growth
- Free access to learning platforms
- Comprehensive benefits including insurance, extra vacation days, and discounts
- Referral program with rewards
Genpact is an Equal Opportunity Employer. We consider all applicants regardless of race, color, religion, sex, age, or other protected characteristics. We are committed to a respectful and innovative workplace. We do not charge fees for job applications, and beware of scams that ask for payment or equipment purchase.
O2C Metrics portfolio Analyst – Manager - English – Remote –UK employer: Genpact
Contact Detail:
Genpact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land O2C Metrics portfolio Analyst – Manager - English – Remote –UK
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to the O2C process. Understanding how these metrics impact business operations will help you demonstrate your analytical skills during interviews.
✨Tip Number 2
Brush up on your Power BI, Python, and R skills. Consider creating a small project or dashboard that showcases your ability to analyse data and present it visually, as this will be a significant part of the role.
✨Tip Number 3
Network with professionals in the analytics field, especially those who work with KPIs and dashboards. Engaging in discussions can provide insights into industry trends and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss real-world examples of how you've used analytics to drive performance improvements. Being able to articulate your past experiences will set you apart from other candidates and show your results-driven mindset.
We think you need these skills to ace O2C Metrics portfolio Analyst – Manager - English – Remote –UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytics experience and proficiency with tools like Power BI, Python, or R. Use specific examples to demonstrate your skills in developing KPIs and dashboards.
Craft a Strong Cover Letter: In your cover letter, emphasise your results-driven approach and customer focus. Mention how your analytical skills can contribute to improving performance for operations and clients at Genpact.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your ability to convey complex information clearly. Use concise language and structure your writing well.
Highlight Team Collaboration: Discuss your experience working collaboratively across teams. Provide examples of how you have engaged with stakeholders to drive process improvements and resolve performance issues.
How to prepare for a job interview at Genpact
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've developed KPIs or dashboards in the past. Highlight your experience with tools like Power BI, Python, or R, and be ready to explain how you used them to drive performance improvements.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be prepared to explain complex analytical concepts in simple terms, as you may need to engage with stakeholders who aren't as data-savvy.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've identified performance issues and how you approached resolving them. Discuss your methodology for root cause analysis and how you recommended actionable insights to improve outcomes.
✨Emphasise Collaboration
This role requires working closely with various teams. Prepare to share experiences where you've successfully collaborated with others, especially in a multicultural environment. Highlight your interpersonal skills and how they contributed to achieving common goals.
