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- Tasks: Lead the sales team and ensure excellent customer service in a vibrant store environment.
- Company: Join MAC Cosmetics, a leader in prestige beauty under The Estée Lauder Companies Inc.
- Benefits: Enjoy competitive pay, career growth opportunities, and outstanding training in a diverse culture.
- Why this job: Perfect for ambitious self-starters seeking their first supervisory role in a fast-paced retail setting.
- Qualifications: Retail experience, preferably in cosmetics, with a flair for customer service and cash handling.
- Other info: Flexible hours including nights and weekends; must provide proof of right to work.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalised customer service
- While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
MAC Cosmetics Braehead Free Standing Store Keyholder employer: The Estée Lauder Companies Inc.
Contact Detail:
The Estée Lauder Companies Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics Braehead Free Standing Store Keyholder
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' product range and brand values. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or mentored others in previous roles. Highlighting these experiences can set you apart as a strong candidate for the Keyholder position.
✨Tip Number 3
Be ready to discuss your experience with cash handling and retail operations. Since this role involves cash reconciliation and store management, demonstrating your competence in these areas will be crucial.
✨Tip Number 4
Prepare to articulate your approach to providing exceptional customer service. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the expectations for this role.
We think you need these skills to ace MAC Cosmetics Braehead Free Standing Store Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in cosmetics. Emphasise any supervisory roles or coaching experiences you've had, as these are key for the Keyholder position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and retail. Mention specific examples of how you've provided exceptional customer service and led teams to achieve sales targets.
Showcase Your Skills: Clearly outline your skills related to cash handling and retail operations. If you have experience with point-of-sale software, make sure to mention it, as this is desirable for the role.
Highlight Your Availability: Since the role requires flexibility with retail hours, be sure to state your availability clearly. Mention your willingness to work evenings, weekends, and during special events.
How to prepare for a job interview at The Estée Lauder Companies Inc.
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially in cosmetics. Be prepared to discuss specific examples of how you've provided exceptional customer service and met sales targets.
✨Demonstrate Leadership Skills
As a Key Holder, you'll be expected to lead by example. Share instances where you've coached or mentored team members, and explain how you inspired them to achieve their goals.
✨Familiarise Yourself with Cash Handling
Since the role involves cash reconciliation and store operations, brush up on your cash handling skills. Be ready to discuss any relevant experience you have with opening and closing procedures.
✨Emphasise Your Adaptability
Retail can be fast-paced and unpredictable. Highlight your ability to work flexible hours and adapt to changing situations, as this will show that you're ready for the demands of the job.
