Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide healthcare support services and manage client relationships effectively.
- Company: Join a leading firm in the Employee Benefits industry, making a real impact.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team, enhancing your skills while helping clients thrive.
- Qualifications: 3+ years in Employee Benefits; relevant qualifications like Group Risk (GR1) preferred.
- Other info: Opportunity for mentorship and professional growth in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
The key purpose of this role is to provide Healthcare support services to a portfolio of clients and assist with the coordination of client work in an accurate and timely manner.
Responsibilities:
- Support and deliver services to allocated clients, including administration of renewals and general requirements.
- Assist Consultants with scheme renewals and market reviews following internal processes.
- Build effective relationships with clients and providers through knowledge of their schemes and regular communication.
- Support ongoing client services and project-based work proactively.
- Assist advisers and the client-facing team with meeting and report preparation, obtaining quotes, and administering new business per compliance standards.
- Manage workflow within internal service level agreements and processes.
- Address client queries, resolving or escalating as necessary.
- Ensure high-quality, accurate work output.
- Manage claims where appropriate.
- Maintain client records accurately in internal systems and databases, complying with requirements.
- Assist in preparing employer/employee communication materials, including PowerPoint and Prezi presentations and booklets.
- Develop knowledge of employee benefits products and market through training and qualifications.
- Mentor and train less experienced colleagues.
- Conduct quality checks on colleagues’ work for accuracy.
- Support team leader with training and mentoring team members.
Experience:
- Group Risk (GR1), IF7, or relevant qualifications.
- Minimum of 3 years’ experience in Employee Benefits industry.
- Experience as a senior Group Risk, Healthcare, or Pension Administrator.
- Excellent technical knowledge.
- Experience with schemes and projects such as renewals and market reviews.
- Mentoring and training experience.
- Strong questioning, listening, and communication skills.
- Highly organized with strong administrative skills and ability to prioritize and meet deadlines.
- Accurate and high-quality work production.
- Commitment to learning and development.
Senior Healthcare Administrator employer: Pavilion Jobs
Contact Detail:
Pavilion Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Healthcare Administrator
✨Tip Number 1
Network with professionals in the healthcare administration field. Attend industry events, webinars, or local meetups in Birmingham to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the Employee Benefits industry. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 3
Prepare to discuss your experience with client management and project coordination. Be ready to share specific examples of how you've successfully supported clients and managed workflows in previous roles.
✨Tip Number 4
Showcase your mentoring and training experience during discussions. Highlight how you've helped develop less experienced colleagues, as this is a key aspect of the Senior Healthcare Administrator role.
We think you need these skills to ace Senior Healthcare Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Employee Benefits industry, particularly in roles similar to a Senior Healthcare Administrator. Emphasise your technical knowledge and any qualifications like Group Risk (GR1) or IF7.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Showcase your ability to build relationships with clients and your experience in managing workflow within service level agreements.
Highlight Relevant Experience: In your application, focus on your past experiences that align with the role's requirements. Mention specific projects you've worked on, such as scheme renewals or market reviews, and how you contributed to their success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your application reflects high-quality work, as this is crucial for the role.
How to prepare for a job interview at Pavilion Jobs
✨Know Your Stuff
Make sure you have a solid understanding of the Employee Benefits industry, especially in areas like Group Risk and Healthcare. Brush up on relevant qualifications like GR1 and IF7, as well as any recent trends or changes in the market.
✨Showcase Your Experience
Be prepared to discuss your previous roles and how they relate to the responsibilities of a Senior Healthcare Administrator. Highlight specific examples where you've successfully managed client relationships, handled renewals, or led projects.
✨Demonstrate Communication Skills
Since this role involves building relationships with clients and providers, practice articulating your thoughts clearly. Be ready to showcase your listening skills and how you handle client queries effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you manage workflow under pressure. Think of scenarios where you've had to prioritise tasks or resolve conflicts, and be ready to share those experiences.
