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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance employee experience and streamline HR processes.
- Company: Join Superdry, a vibrant brand known for its creativity and innovation.
- Benefits: Enjoy 25 days leave, flexible working, and fantastic staff discounts.
- Why this job: Be part of a fast-paced environment that values diversity and personal growth.
- Qualifications: Experience in HR roles with strong leadership and problem-solving skills required.
- Other info: We embrace individuality and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
The Role
Reporting to the Head of People Operations, our People Operations Manager plays a critical role in creating an exceptional employee experience. You will lead a team of 6, including 4 People Administrators, a Data and Systems Analyst, and an HR Advisor. This department is busy and fast-paced, focusing on productivity, quality, and SLA adherence. You will collaborate with the wider People Team and various stakeholders, managing systems, streamlining processes, and fostering positive, engaged, and effective teams.
You Will
- Review and develop global HR processes with a focus on employee experience, compliance, and efficiency.
- Lead and coach your team to deliver service excellence and develop their potential.
- Manage day-to-day People Operations activities, including administration and data management.
- Establish your team as the first point of contact for HR queries, developing processes and knowledge resources.
- Set up a People Policy steering committee to ensure legislative updates and policy alignment with company values.
- Understand and oversee system integrations with HRIS to improve efficiency.
- Participate in wider HR projects and initiatives.
- Promote self-service HR processes, exploring technology and AI opportunities.
- Support audit processes and use data to drive service improvements.
- Model continuous improvement with a focus on employee experience.
You Are
- Experienced in HR roles, with exposure to employee relations, HR systems, and data.
- Passionate about people operations, with problem-solving skills and process improvement experience.
- Knowledgeable of UK employment laws; international laws are a plus.
- Strong leader and coach, capable of managing high workloads calmly.
- Proactive, responsible, and able to work independently.
- Friendly, trustworthy, and able to build relationships globally.
- Confident handling confidential information and data protection.
- Proficient in Microsoft Office tools.
Benefits
- 25 days annual leave plus bank holidays, with holiday buying options.
- Additional day off for your birthday.
- Family-friendly policies including enhanced leave options.
- Company pension, life assurance, staff discounts, and onsite store.
- Health cash plan, flexible working, onsite parking, and electric vehicle charging.
- Learning and development resources, volunteering leave, employee assistance plan, Cycle to Work, and car schemes.
- Local discounts and a commitment to diversity and inclusion, supporting flexible working arrangements.
We value individuality and diversity, believing it fosters creativity and innovation. We encourage applications from varied backgrounds and are committed to flexible working where possible.
People Operations Manager - FTC employer: Superdry
Contact Detail:
Superdry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager - FTC
✨Tip Number 1
Familiarise yourself with the latest trends in HR technology and systems integration. Being knowledgeable about how these tools can enhance employee experience will set you apart during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached teams in previous roles. Highlighting your ability to manage high workloads while maintaining team morale is crucial.
✨Tip Number 3
Understand the importance of compliance and legislative updates in HR. Be ready to discuss how you've implemented policies that align with company values and improved employee relations.
✨Tip Number 4
Network with professionals in the HR field, especially those who have experience in fast-paced environments. Building relationships can provide insights and potentially lead to referrals for the role.
We think you need these skills to ace People Operations Manager - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience, particularly in people operations and team management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people operations and your leadership skills. Mention specific examples of how you've improved processes or enhanced employee experiences in previous roles.
Highlight Relevant Skills: Emphasise your knowledge of UK employment laws, HR systems, and data management. Include any experience with technology and AI in HR processes, as this aligns with the company's focus on innovation.
Showcase Your Leadership Style: In your application, describe your approach to leading and coaching teams. Provide examples of how you've managed high workloads and fostered positive team dynamics in fast-paced environments.
How to prepare for a job interview at Superdry
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a People Operations Manager. Familiarise yourself with the key tasks mentioned in the job description, such as leading a team, managing HR processes, and improving employee experience.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and coaching abilities. Discuss how you've successfully managed teams in the past, focusing on how you fostered a positive work environment and encouraged professional development.
✨Be Ready to Discuss Compliance and Efficiency
Since the role involves reviewing global HR processes and ensuring compliance, be prepared to discuss your knowledge of UK employment laws and any experience you have with process improvement. Highlight any specific initiatives you've led that improved efficiency.
✨Demonstrate Your Passion for People Operations
Express your enthusiasm for people operations during the interview. Share your thoughts on the importance of employee experience and how you would approach fostering a positive workplace culture at the company.
