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- Tasks: Support the sales team by processing orders, handling inquiries, and managing customer records.
- Company: Join a dynamic team in Waltham Cross focused on delivering exceptional customer service.
- Benefits: Enjoy a competitive salary, regular hours, and opportunities for growth within the company.
- Why this job: Gain hands-on experience in sales and customer relations while working in a supportive environment.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work Monday to Friday with occasional Saturday shifts; perfect for students seeking flexible hours.
Salary: £12.21 per hour
46 hour week
Monday - Friday: 7:30am - 4:30pm
Saturday: 5:30am - 10:30am
The role of a junior account manager encompasses a variety of responsibilities aimed at supporting the sales team and ensuring smooth operations. Key duties include:
- Order Taking and Processing: Receiving and processing customer orders via phone, email, or other channels, ensuring accuracy in order details and invoicing.
- Answering Incoming and Outgoing Calls: Handling customer inquiries, providing information about products or services, and addressing any concerns.
- Invoicing: Issuing invoices for sales transactions, ensuring all details are correct and payments are processed appropriately.
- Daily Administrative Tasks: Managing customer records, updating databases, and maintaining organized sales documentation.
- Liaising with Factory Departments: Coordinating with production and logistics teams to ensure timely and accurate fulfilment of customer orders.
- Selling Daily Specials: Promoting and selling special offers or products as directed by the senior account manager.
- Working with Transport Teams: Collaborating with transportation departments to optimize delivery schedules and ensure efficient order fulfilment.
Junior Account Manager in Waltham Cross employer: IMS of Smithfield ltd
Contact Detail:
IMS of Smithfield ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Waltham Cross
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what you’ll be selling will not only help you answer customer inquiries effectively but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Junior Account Manager, you'll be handling a lot of calls, so being clear and confident in your communication can set you apart from other candidates.
✨Tip Number 3
Get comfortable with administrative tasks and software tools commonly used in sales environments. Being organised and efficient in managing customer records and processing orders will show that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your fit for the team.
We think you need these skills to ace Junior Account Manager in Waltham Cross
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Junior Account Manager. Highlight your skills in order processing, customer service, and administrative tasks in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job description. Emphasise any previous roles in sales support or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills can contribute to the sales team and improve operations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at IMS of Smithfield ltd
✨Know the Role Inside Out
Familiarise yourself with the key responsibilities of a Junior Account Manager. Understand order processing, invoicing, and customer communication, as these will likely be focal points during your interview.
✨Demonstrate Communication Skills
Since the role involves handling customer inquiries and liaising with various departments, showcase your communication skills. Prepare examples of how you've effectively managed customer interactions in the past.
✨Highlight Your Organisational Skills
The job requires managing customer records and daily administrative tasks. Be ready to discuss how you stay organised and ensure accuracy in your work, perhaps by sharing specific tools or methods you use.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in customer service scenarios. Think of situations where you successfully resolved issues or improved processes, as this will demonstrate your capability in the role.
