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- Tasks: Lead digital delivery operations, optimising project systems and processes across teams.
- Company: AVK is a rapidly growing company focused on enhancing operational efficiency through innovative digital solutions.
- Benefits: Enjoy private health insurance, performance bonuses, 25 days annual leave, and flexible working options.
- Why this job: Join a dynamic team to shape project delivery and make a real impact in a fast-paced environment.
- Qualifications: Experience with NetSuite or similar systems; background in financial operations preferred.
- Other info: This role offers a chance to collaborate closely with cross-functional teams and drive meaningful change.
The predicted salary is between 43200 - 72000 £ per year.
AVK are seeking a Head of Digital Delivery to help bring clarity, consistency, and confidence to the operational systems that sit behind our projects delivery engine.
Over the past four years, AVK has scaled rapidly — expanding our platform usage across Salesforce, NetSuite, Proscope, and Job Logic, while simultaneously growing our team and delivery capacity. But growth brings complexity, and we’re now looking for a seasoned operations lead to help bring it all into focus.
This role will sit within the business operations team, reporting to the VP of Business Operations, with a strong partnership to our FP&A Manager and close collaboration with our Enablement Manager to ensure knowledge is embedded across teams. You'll also work with our Head of Data to create dashboards and visibility into our project and commercial performance.
You’ll play a lead role in stabilising and scaling our commercial operations — particularly through Netsuite — working with cross-functional teams to optimise how we estimate, procure, track, and report on project activity across the business.
- Project Systems & Process Governance (50%)
- Oversee and align data, process, and systems governance across project-facing teams including Commercial, Engineering, Projects, Commissioning, and Business Services.
- Own the digital commercial and delivery processes within Netsuite and Proscope.
- Support the estimation team in building estimation models, ensuring seamless handovers to project delivery teams.
- Optimise how we structure supply chain data and integrate the Business Services team into AVK’s broader financial and operational workflows.
- Cross-functional Alignment & Enablement (30%)
- Work hand-in-hand with the FP&A and Enablement teams to align operational workflows with financial reporting needs.
- Support and empower the commercial team to become Netsuite superusers, developing enablement materials and supporting structured rollout.
- Help shape the future of how project data is captured, enabling better decision-making, visibility, and forward-planning.
- Insights & Impact (20%)
- Collaborate with the Head of Data to develop dashboards that surface key metrics across the commercial lifecycle.
- Drive usage and understanding of operational insights within project teams, acting as a bridge between system data and leadership decision-making.
Technical & Professional Requirements
- Proven experience with NetSuite (bonus points for experience with Proscope), or comparable systems within a project- or product-based business.
- Background in financial and commercial operations, particularly within construction, manufacturing, or project delivery sectors.
- Strong pragmatic thinking — able to balance ideal processes with practical implementation.
- A growth mindset and collaborative approach to embedding change across teams.
- Excellent stakeholder management and the ability to support and challenge in equal measure.
Private Health Insurance
Performance Bonus
25 days annual leave + bank holidays
Birthday Off
Pension Plan
Hybrid working / Flexible working
Head of Digital Delivery employer: AVK-SEG Ltd
Contact Detail:
AVK-SEG Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Delivery
✨Tip Number 1
Familiarise yourself with NetSuite and Proscope, as these are key systems for the role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Network with professionals in the construction and project delivery sectors. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you.
✨Tip Number 3
Showcase your experience in financial and commercial operations during interviews. Prepare specific examples of how you've optimised processes or improved data governance in previous roles to highlight your suitability for this position.
✨Tip Number 4
Demonstrate your collaborative approach by preparing to discuss how you've successfully worked with cross-functional teams in the past. Highlight any instances where you've acted as a bridge between technical data and leadership decision-making.
We think you need these skills to ace Head of Digital Delivery
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Digital Delivery position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience with NetSuite and any comparable systems. Mention specific projects where you've successfully managed digital delivery or operational systems.
Showcase Collaboration Skills: Since the role involves working closely with various teams, illustrate your ability to collaborate effectively. Provide examples of how you've worked with cross-functional teams in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for the role. Discuss your growth mindset and how you can contribute to AVK's objectives.
How to prepare for a job interview at AVK-SEG Ltd
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Head of Digital Delivery. Familiarise yourself with the tools mentioned, like NetSuite and Proscope, and be ready to discuss how your experience aligns with the operational systems they use.
✨Showcase Your Collaborative Skills
This role requires strong collaboration with various teams. Prepare examples from your past experiences where you've successfully worked with cross-functional teams, particularly in optimising workflows and processes.
✨Prepare for Technical Questions
Expect questions about your technical expertise, especially regarding financial and commercial operations. Brush up on your knowledge of project delivery systems and be ready to discuss how you've used data to drive decision-making.
✨Demonstrate a Growth Mindset
AVK is looking for someone who can embrace change and foster a growth mindset. Be prepared to share instances where you've implemented changes or improvements in your previous roles, highlighting your ability to adapt and lead.
