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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, part of Whitbread Group, known for its hospitality excellence.
- Benefits: Enjoy up to 60% off stays, discounts on meals, and a solid pension plan.
- Why this job: Great opportunity for growth with training and a clear career path in hospitality.
- Qualifications: Experience in retail or leadership roles is essential; strong communication skills required.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
Skip to main content Duty Manager Contract type: Permanent Category: Operations – Hotel Location: Lisburn We’re currently recruiting in our Lisburn Premier Inn. Working 30.5 hours per week, paying up to £12.59 per hour. Duty Manager – Lisburn Premier Inn Come and be a Duty Manager at Premier Inn in Lisburn . Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant. PAY RATE: Up to £12.59 per hour CONTRACT TYPE: Permanent – we don’t do zero hours contracts! HOURS: 30.5 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around! LOCATION: Premier Inn Lisburn 136-144 Hillsborough Road, Lisburn, Northern Ireland, BT27 5QY Why you’ll love it here: Training and support : At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow. Whitbread Benefits Card : Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants. Pension and saving schemes : Take advantage of our company pension and save-as-you-earn scheme. Discounts : Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more. What you’ll do: Join our team at Lisburn Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable , high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment , you’ll use your experience , excellent communication , and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 30 Dec 2024
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Duty Manager employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Duty Manager
✨Tip Number 1
Familiarize yourself with the Premier Inn brand and its values. Understanding what makes their customer experience unique will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your previous leadership experiences in retail or hospitality during your conversations. Be ready to share specific examples of how you've successfully managed teams and improved customer satisfaction.
✨Tip Number 3
Demonstrate your knowledge of health and safety standards relevant to the hospitality industry. Being well-versed in these regulations shows that you are prepared to maintain a safe environment for both guests and staff.
✨Tip Number 4
Express your enthusiasm for career growth within the company. Mentioning your interest in the clear career path offered by Premier Inn can show your commitment to long-term development and loyalty.
We think you need these skills to ace Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Manager position at Premier Inn. Understand the key responsibilities and required skills, especially focusing on leadership experience in retail or similar environments.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize your leadership skills, customer service experience, and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering outstanding customer experiences. Mention how your background makes you a perfect fit for the Duty Manager role and express your enthusiasm for joining the Premier Inn team.
Highlight Inclusivity: In your application, reflect the company's commitment to diversity and inclusion. If applicable, share any experiences that demonstrate your understanding of these values and how you can contribute to an inclusive workplace.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Showcase Your Leadership Experience
Make sure to highlight your previous leadership roles, especially in retail or hospitality. Share specific examples of how you successfully managed a team and improved customer experiences.
✨Demonstrate Customer Service Skills
Prepare to discuss how you prioritize customer satisfaction. Think of instances where you went above and beyond to ensure guests had a memorable experience, as this aligns with the company's values.
✨Understand Health & Safety Standards
Familiarize yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would implement these standards in your role as Duty Manager.
✨Emphasize Inclusivity and Teamwork
Since the company values diversity and inclusivity, be prepared to talk about how you foster an inclusive environment within your team. Share any experiences you have that demonstrate your commitment to these principles.
