Conference Consultant – Excellent benefits package on offer

Job Title – Conference Consultant Job Location – Hampshire Salary – Excellent benefits package on offer This is an exciting and challenging role to provide efficient servicing of UK & Overseas venue finding, event planning and related requirements on behalf of this top travel company’s clients. You ideally will have a conference background and possess a highly professional outlook, as well as seeking rewarding career within a friendly team environment. Key Areas of Responsibility: Customer service: to communicate cheerfully with clients and convey a positive attitude, both by phone, and, where required, face to face meetings. Venue Finding: to advise on destination and venue suitability in relation to client specification/policy, and provide proactive advice on recommended alternatives. Negotiate rates with suppliers, using Destination Management Companies, & Central Reservation Offices where necessary. To provide clients with accurate Proposal/Confirmation documentation in accordance with client policy and current procedures. To record all enquiry/confirmed booking details and ensure all booking files are maintained accurately in accordance with current procedures and invoicing requirements. Work proactively to confirm pending enquiries in order to maximise profitability. Undertake site inspections or occasional provision of on-site assistance if required/agreed with key clients. Qualifications & Skills Required: Good UK & European venue/destination knowledge, ideally gained through providing conference planning/venue sourcing services. Positive, helpful attitude reflected in all telephone and personal communication, engendering confidence in the service. Enjoy working with people/understanding of what makes ‘good customer service’. Sound knowledge of UK geography. PC literate; competent in Windows/Word/Excel. #J-18808-Ljbffr