Sea and Road Freight Operator

Job Title: Sea and Road Freight Operator

Location: Southampton, SO40

Salary: £27,000 – £32,000

Job Summary

We are seeking a skilled and detail-driven Sea and Road Freight Operator with solid experience in customs processes and compliance. This role is key in managing the end-to-end movement of cargo via sea and road, while ensuring that all shipments meet regulatory and customs requirements. The ideal candidate will bring hands-on experience in freight coordination, strong knowledge of import/export regulations, and the ability to maintain accurate documentation throughout the shipping cycle.

Key Responsibilities

• Coordinate sea and road freight shipments, including booking, loading, documentation, and final delivery.
• Manage daily communication with carriers, hauliers, freight forwarders, and customers to ensure on-time performance.
• Track and monitor shipment progress, proactively resolving delays or issues.
• Prepare and submit customs declarations and supporting documentation for both import and export shipments.
• Ensure compliance with HMRC regulations, international trade laws, and commodity classifications (HS Codes).
• Liaise with customs brokers, border agents, and government bodies to facilitate smooth customs clearance.
• Manage and verify commodity codes, duty/tax calculations, and ensure proper handling of controlled or restricted goods.
• Maintain accurate and organised records for all customs entries and audit purposes.
• Keep up to date with changes in customs regulations and ensure processes align with current legislation.
• Generate and manage shipping documents: Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, etc.
• Input and manage shipment data in internal systems, ensuring accuracy and compliance.

Requirements

• Experience in freight forwarding or logistics, with specific exposure to customs procedures.
• Strong knowledge of sea and road freight operations, Incoterms, and international trade requirements.
• Experience using customs declaration systems (e.g., CHIEF, CDS, or similar).
• Familiarity with import/export documentation and tariff classification.
• Excellent attention to detail and accuracy in data entry and reporting.
• Ability to work in a fast-paced environment, handle multiple shipments, and meet tight deadlines.
• Strong communication and customer service skills.

Benefits

• Competitive salary and performance-based bonuses
• Training and development opportunities in customs and freight operations
• Dynamic and inclusive team environment
• Exposure to international logistics networks and regulatory bodies

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

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