Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage access control, greet visitors, and ensure security across multiple sites.
- Company: Ward Security offers comprehensive security solutions throughout the UK with a focus on growth and wellbeing.
- Benefits: Enjoy discounted gym memberships, cinema tickets, and 24/7 employee assistance.
- Why this job: Gain valuable experience in the security industry with flexible hours and a supportive culture.
- Qualifications: Must have SIA license, driving license, and customer service experience.
- Other info: Join a diverse team committed to inclusion and personal development.
Are you looking to gain more experience in the security industry? Are you an experienced security officer seeking flexible hours across multiple sites in South East UK? Join the South team at Ward and apply your skills and experience.
Role Overview
As a Contract Support Officer, you will manage access control, greet visitors, contractors, and staff, and be vigilant for suspicious activity. Your responsibilities include ID checks, responding to emergencies, and providing information to staff and visitors.
Candidate Requirements
- Customer service experience and excellent personal presentation
- Ability to handle busy sites and perform Front of House duties
- Flexibility to cover sickness, holidays, and last-minute events
Role Details
- Pay Rate: £12.70 per hour
- Shift Pattern: Days, Nights, and Weekends (full flexibility required)
- Location: Sites in South regions
Requirements
- SIA Door Supervisor license
- UK Driving license and own vehicle (essential)
Benefits
Via our ReWard membership, enjoy:
- Discounted gym memberships
- Vouchers for restaurants and supermarkets
- Cinema tickets
- 24/7 Employee Assistance Programme
Additional benefits include licensing savings schemes, cycle-to-work schemes, pension, and life assurance.
Main Duties
- Ensure security of property and people
- Cover reception duties as needed
- Prevent unauthorized access and safeguard premises from damage
- Respond to emergencies and assist staff and visitors
- Patrol and monitor security equipment
- Manage access passes, keys, and security systems
- Prepare incident reports and logs
Must Haves
- Valid SIA license
- Valid CCTV license (desired)
- UK Driving license
- Minimum 1 year security experience
- Front of House/Reception experience
- Excellent communication and customer service skills
- High personal presentation standards
- IT proficiency and quick thinking
About Ward Security
Ward Security provides comprehensive security solutions across the UK, including CCTV, property management, guard services, key holding, patrols, and response systems. We employ over 1500 professionals nationwide.
Our Commitment
We aim to attract and retain top talent, fostering a culture of growth through our Training Academy, Leadership Development, and online learning. We prioritize wellbeing with mental health support, wellbeing platforms, and an inclusive culture recognized by awards. We are an equal-opportunity employer committed to diversity and inclusion, welcoming applicants of all backgrounds and characteristics.
Contract Support Officer - South employer: Ward Talent Team
Contact Detail:
Ward Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - South
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the South East UK area. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Ward Security. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Demonstrate your flexibility by being open about your availability for various shifts. Highlighting your willingness to cover last-minute events can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully handled emergencies or difficult situations. This will showcase your quick thinking and customer service skills, which are crucial for the role.
We think you need these skills to ace Contract Support Officer - South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any Front of House duties you've performed and your ability to handle busy environments.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your SIA license, driving license, and any relevant experience that makes you a great fit for the role.
Showcase Your Skills: In your application, clearly demonstrate your communication skills and personal presentation standards. Provide examples of how you've successfully managed access control or responded to emergencies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ward Talent Team
✨Showcase Your Customer Service Skills
As a Contract Support Officer, you'll be interacting with visitors and staff regularly. Highlight your previous customer service experience during the interview, and share specific examples of how you've handled challenging situations or provided excellent service.
✨Demonstrate Flexibility
This role requires flexibility in working hours, including days, nights, and weekends. Be prepared to discuss your availability and willingness to cover shifts, especially during busy periods or emergencies.
✨Emphasise Personal Presentation
Ward Security values high personal presentation standards. Dress professionally for the interview and ensure you convey a polished image, as this reflects your understanding of the role's requirements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to respond to emergencies or manage access control. Think through potential scenarios you might face in the role and prepare concise, thoughtful responses that demonstrate your quick thinking and problem-solving skills.
