Key Account Manager - Cloud

Key Account Manager – Cloud

Giacom is the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Join our high‑performing Cloud Sales team as a Key Account Manager and take the lead in driving real growth. In this hybrid role, you’ll work alongside a team of field‑based Key Account Managers and report directly to the Cloud Sales Manager. Your mission is to own and grow a portfolio of ambitious cloud partners’ accounts – boosting retention, deepening relationships, and unlocking new revenue opportunities.

What You’ll Be Doing

• Own and grow a portfolio of 50–60 cloud partners, acting as their main point of contact.
• Drive retention and revenue growth by deepening relationships and identifying new opportunities.
• Guide partners through cloud adoption and introduce new product solutions.
• Support go‑to‑market activities, including campaigns and partner enablement.
• Champion partners internally and with suppliers to unlock funding and program benefits.
• Track performance, manage pipelines, and report progress to the Cloud Sales Manager.
• Attend industry events and partner workshops to stay connected and ahead of the curve.
• Collaborate on GTM plans and regularly review progress in QBRs.
• Engage high‑potential accounts to boost cross‑sell and upsell opportunities.
• Ensure partners leverage core cloud offerings, training, and support programs.

Your Experience

• Proven track record in channel sales, with success in similar roles.
• Demonstrated ability to consistently achieve or exceed MRR targets.
• Strong customer focus, committed to delivering exceptional partner experiences.
• Results‑driven with a sharp focus on sales growth and performance metrics.
• Thrives in fast‑paced, dynamic sales environments.
• Excellent interpersonal skills, adept at building relationships with all levels of stakeholders.
• Self‑motivated with a proactive approach to account management.
• Data‑savvy, using insights to inform strategy and decision‑making.
• Collaborative team player who excels in a high‑performance culture.

What’s in it for you?

• Flexible working.
• Competitive salary and attractive commission incentives.
• Career growth and development opportunities through our dedicated Sales Academy.
• No dress code – embrace the freedom to bring your whole self to work.
• 25 days annual leave, plus bank holidays. You’ll even get your birthday off, too!
• A pension plan for your future.
• Complimentary refreshments in all our offices.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability‑confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting