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- Tasks: Join our team as an Apprentice Account Manager, providing top-notch customer service.
- Company: QUEST is a growing company that values its employees like family.
- Benefits: Enjoy a competitive wage, career development opportunities, and a supportive work culture.
- Why this job: Be part of an exciting growth journey and build lasting friendships with colleagues.
- Qualifications: GCSE in Maths (grade 4) and a passion for sales and customer service.
- Other info: Potential for full-time employment after completing the apprenticeship.
QUEST are looking to add an apprentice account manager to their established wholesale team. You will be responsible for providing great customer service to industrial and commercial customers. You won’t just be a number at QUEST; you will be a member of the family to be nurtured.
Wage: £15,311.40 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices.
Hours: Monday to Thursday 08:30 to 5pm and Friday 08:30 to 4pm with a 30 minute lunch break. 39 hours a week.
Duration: 1 year 6 months.
What you’ll do at work:
- Taking customer enquiries over the phone and via email.
- Dealing with enquiries from Wholesale customers and our contracting division.
- Sourcing the best prices from our suppliers.
- Placing orders and arranging deliveries.
- Providing exceptional customer service.
Requirements:
- Confident.
- Excellent communication skills, both verbal and written.
- Good understanding of Microsoft Office, in particular Excel.
- Good team player.
- A genuine interest in sales and purchasing.
- Ability to learn and retain technical knowledge.
Where you’ll work: EASTHAM PLACE YORKSHIRE STREET BURNLEY BB11 3DA.
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Your training plan: The apprentice will undertake the Level 3 Business Administration Apprenticeship. Day-release training takes place at Burnley College.
Requirements: GCSE in Maths (grade 4). Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
About this company: Our business is going through an exciting stage in its life as it continues to expand. We have an ambitious growth plan and we need the right people on board to take us to the next level. You won’t just be a number here at QUEST; you will be a member of the family to be nurtured. We offer a career development path through our Professional Development Academy, that ensures you have the opportunity to progress and build up your skills. We hope you’ll be with us for the long-term as many of your future colleagues have been. We have a culture of supporting our colleagues, of taking on challenges together and of rewarding achievement. Your colleagues will become friends and you’ll enjoy playing your part in the QUEST success story. The apprentice may secure full-time employment on successful completion of the apprenticeship.
Apprentice Account Manager employer: BURNLEY COLLEGE
Contact Detail:
BURNLEY COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Account Manager
✨Tip Number 1
Familiarise yourself with the company culture at QUEST. They emphasise being part of a family and nurturing their employees, so showing that you align with these values during your interactions can make a big difference.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since the role involves dealing with customer enquiries, demonstrating your ability to communicate effectively in person and over the phone will be crucial.
✨Tip Number 3
Gain a basic understanding of sales and purchasing processes. Showing a genuine interest in these areas during your discussions can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office, particularly Excel. Being able to showcase your proficiency in these tools will highlight your readiness for the technical aspects of the apprenticeship.
We think you need these skills to ace Apprentice Account Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Apprentice Account Manager position. Tailor your application to highlight how your skills and interests align with the role.
Craft a Strong CV: Your CV should be clear and concise, showcasing relevant experience, skills, and education. Emphasise your communication skills, teamwork, and any experience with customer service or sales, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to join QUEST and how you can contribute to their team. Use examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at BURNLEY COLLEGE
✨Show Your Enthusiasm for Customer Service
As an Apprentice Account Manager, you'll be providing great customer service. Make sure to express your genuine interest in helping customers and how you can contribute to their satisfaction during the interview.
✨Demonstrate Your Communication Skills
Excellent communication is key for this role. Prepare to showcase your verbal and written skills by discussing past experiences where you effectively communicated with customers or team members.
✨Familiarise Yourself with Microsoft Office
Since a good understanding of Microsoft Office, especially Excel, is required, brush up on your skills. Be ready to discuss how you've used these tools in previous roles or projects.
✨Prepare Questions About the Company Culture
QUEST values a family-like atmosphere and long-term growth. Prepare thoughtful questions about their culture and development opportunities to show that you're interested in being part of their team for the long haul.
