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- Tasks: Lead a team to manage customer relationships and drive business growth.
- Company: Join Sopra Steria, a leader in digital transformation for defence and security.
- Benefits: Enjoy flexible working arrangements and a referral bonus of £3000.
- Why this job: Be part of a culture that values innovation and customer satisfaction in critical sectors.
- Qualifications: Experience in P&L management and a deep understanding of the Defence sector required.
- Other info: Active DV clearance is necessary; travel within the M4 and Southwest England is expected.
The predicted salary is between 43200 - 72000 £ per year.
Sopra Steria's Aerospace, Defence, and Security division provides digital transformation, IT modernisation, and cybersecurity solutions to support critical operations in highly regulated industries. We collaborate with governments, defence agencies, and aerospace organisations to enhance efficiency, security, and innovation.
We are looking for a P&L Lead to maintain a customer relationship and drive the delivery and growth of a key account. The role will focus on maintaining long term customer commitment, identifying new opportunities, and ensuring the continued success of delivery and expansion of the business. This role requires the individual to hold active DV (Developed Vetting) clearance, to manage a delivery team in Hertfordshire and be willing to travel to various locations along the M4 and in Southwest England.
What you will be doing:
- Oversee and manage the P&L, ensuring profitability and performance targets are met.
- Lead and motivate an IT delivery team, driving morale and ensuring high performance.
- Maintain and build on a strong customer relationship, ensuring their needs are understood and met.
- Demonstrate strategic guidance and leadership to the customer and across the delivery function, working closely with senior stakeholders.
- Contribute to the long-term vision of the business, ensuring future opportunities and challenges are anticipated and managed.
- Ensuring continuous improvement in delivery, resolving complex issues efficiently.
What you will bring:
- Previous P&L experience.
- Track record in building, developing, and nurturing trusted relationships with customers & delivery teams.
- Deep understanding of the Defence sector, including its challenges, operational processes, and strategic requirements.
- Experience in the delivery of digital transformation projects, demonstrating the ability to translate customer needs into tangible outcomes.
- Commercially astute with the ability to manage budgets, drive profitability, and identify growth opportunities.
- A strategic mindset with the ability to balance customer success with organisational goals, ensuring long term account growth and retention.
We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Level of Clearance: Active DV
Referral Bonus: £3000
Salary offered will be in line with experience and development needs.
Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.
Account Manager employer: Sopra Steria Group
Contact Detail:
Sopra Steria Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the Defence sector's current trends and challenges. Understanding the specific needs of government and defence agencies will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the Aerospace, Defence, and Security industries. Attend relevant events or join online forums to connect with potential colleagues and learn more about the company culture at Sopra Steria.
✨Tip Number 3
Prepare to discuss your previous P&L management experiences in detail. Be ready to share specific examples of how you've driven profitability and performance in past roles, as this will be crucial for the interview.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've motivated teams in challenging situations. Highlighting your ability to maintain high morale and performance will resonate well with the hiring team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in P&L management, customer relationship building, and digital transformation projects.
Tailor Your CV: Customise your CV to reflect your experience in the Defence sector and your ability to manage delivery teams. Use specific examples that demonstrate your strategic mindset and commercial acumen.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Address how your skills align with Sopra Steria's goals, particularly in enhancing efficiency and security in regulated industries.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to profitability, customer satisfaction, and successful project delivery. This will help illustrate your capability to drive growth and maintain strong customer relationships.
How to prepare for a job interview at Sopra Steria Group
✨Understand the Defence Sector
Make sure you have a solid grasp of the challenges and operational processes within the Defence sector. This knowledge will help you demonstrate your expertise and show that you can navigate the complexities of the industry.
✨Showcase Your P&L Experience
Be prepared to discuss your previous experience managing profit and loss. Highlight specific examples where you met profitability and performance targets, as this is crucial for the role.
✨Build Rapport with Interviewers
Since maintaining strong customer relationships is key, practice building rapport during the interview. Engage with your interviewers, listen actively, and respond thoughtfully to their questions to showcase your relationship-building skills.
✨Demonstrate Strategic Thinking
Prepare to discuss how you would contribute to the long-term vision of the business. Think about potential growth opportunities and challenges in the Defence sector, and be ready to share your strategic insights on how to address them.
