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- Tasks: Manage daily operations of the Maintenance team and oversee maintenance activities.
- Company: Join Cardo Group, a family of companies providing essential building maintenance services.
- Benefits: Enjoy company events, a pension scheme, and on-site parking.
- Why this job: Advance your career in a dynamic environment while making a real impact.
- Qualifications: 2 years of management experience in maintenance or facilities management required.
- Other info: This full-time role is based in Bristol with a competitive salary of up to £35,000.
The predicted salary is between 28000 - 42000 £ per year.
Who are Cardo Group? Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents. Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.
Overall purpose of the role:
You will be responsible for providing support in managing the daily operations of our Maintenance team. This includes overseeing and assisting with the day-to-day tasks and activities related to maintenance work. You will contribute to the smooth delivery of the section for our clients, specified performance criteria and timescales, whilst ensuring full compliance. You will be required to provide regular reports relating to service delivery and performance. This role often involves supporting the maintenance team with resources, tracking performance metrics, managing contracts, and coordinating between different departments.
Accountabilities/Responsibilities:
- Using order management system (service connect) through the day to log orders, track work progress, and instruct works to subcontractors.
- Supporting the current team of contract administrators.
- Monitor and report on the performance of maintenance activities through Key Performance Indicators (KPIs).
- Assist with recruitment processes.
- Supervise maintenance staff and contractors, ensuring they are trained and supported.
- Assist with IT within the section of business.
- Manage risk assessments and safety audits for maintenance operations.
- Create statistic information from management systems and report to Operations managers.
- Support Customer Care Manager analysing client feedback.
Key Skills & Experience:
- Work under pressure in a fast paced and demanding environment.
- Prioritise tasks and work to tight deadlines.
- Attention to detail and strong organisation.
- Experience in a maintenance or facilities management role, with leadership or management responsibilities.
- Strong leadership skills to manage a team and collaborate across departments.
- Ability to address operational challenges and find effective solutions quickly.
This position offers an exciting opportunity for individuals looking to advance their careers in a dynamic environment while contributing significantly to the success of the organisation.
Job Type: Full-time
Pay: Up to £35,000.00 per year
Benefits: Company events, Company pension, On-site parking
Schedule: Day shift Monday to Friday
Application question(s): How many years of administrative experience do you have?
Experience: Management: 2 years (required)
Senior Administrator Manager (Responsive Maintenance) employer: Cardo
Contact Detail:
Cardo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator Manager (Responsive Maintenance)
✨Tip Number 1
Familiarise yourself with the order management system mentioned in the job description, specifically 'service connect'. Understanding how to log orders and track work progress will give you a significant advantage during the interview.
✨Tip Number 2
Highlight your experience in managing teams and coordinating between departments. Be prepared to discuss specific examples of how you've successfully led a team or resolved operational challenges in previous roles.
✨Tip Number 3
Research the company’s current projects and future plans for expansion. Showing that you understand their goals and how you can contribute to them will demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your approach to monitoring performance metrics and KPIs. Think of ways you've used data to improve service delivery in past positions, as this will be crucial for the role.
We think you need these skills to ace Senior Administrator Manager (Responsive Maintenance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and management, particularly in maintenance or facilities management roles. Use specific examples that demonstrate your leadership skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Senior Administrator Manager role. Explain how your background aligns with the job requirements and express your enthusiasm for contributing to Cardo Group's success.
Highlight Key Skills: In your application, emphasise your organisational skills, attention to detail, and ability to manage multiple tasks. Mention any experience with performance metrics and reporting, as these are crucial for the role.
Prepare for Application Questions: Be ready to answer the application question regarding your years of administrative experience. Provide a clear and concise response that reflects your qualifications and experience relevant to the position.
How to prepare for a job interview at Cardo
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Administrator Manager in Responsive Maintenance. Familiarise yourself with the key tasks such as overseeing daily operations, managing contracts, and tracking performance metrics.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Discuss how you've successfully managed teams, supported staff training, and addressed operational challenges in previous roles.
✨Familiarise with KPIs
Since monitoring performance through Key Performance Indicators is crucial, be ready to discuss how you've used KPIs in past positions. Highlight any specific metrics you've tracked and how they influenced decision-making.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in maintenance operations and how you would address them effectively, showcasing your ability to find quick solutions.
