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- Tasks: Support service users and judiciary with administrative tasks in a dynamic environment.
- Company: Join HM Courts & Tribunals Service, a vital agency of the Ministry of Justice.
- Benefits: Enjoy a salary of £24,202, flexible working options, and a Civil Service pension.
- Why this job: Make a real difference in people's lives while gaining valuable experience in public service.
- Qualifications: Looking for friendly, detail-oriented individuals with strong communication and organisational skills.
- Other info: Hybrid working may be available; standard hours are 37 per week.
The predicted salary is between 20000 - 28000 £ per year.
Join to apply for the Administrative Officer - Property Chamber role at Ministry of Justice UK. This position is based at Manchester AIT, M1 4AH.
Our Administration Officers play a critical role, providing excellent administrative support to service users, judiciary, and management.
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales. We support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.
The First-tier Tribunal (Property Chamber) deals with applications, appeals, and references related to disputes over property and land. The Chamber consists of three divisions:
- Residential Property – disputes including rent increases, leasehold disputes, among others.
- Land Registration – disputes involving changes to land registers and document corrections.
- Agricultural Land & Drainage – disputes involving farming tenancies and drainage issues.
We are currently integrating into the National Services directorate, providing opportunities for process improvements and preparing for increased work following upcoming legislation. We seek individuals committed to public service and making a difference. If you are interested in a meaningful career, please apply.
Your responsibilities include handling appeals related to financial penalties, rent disputes, leasehold issues, and more, ensuring fair outcomes. Your daily tasks include processing appeals and applications, managing fees, and supporting efficient case handling.
We seek friendly, approachable individuals with strong communication skills, attention to detail, proficiency with databases and software, and good organizational skills to prioritize and multitask effectively.
This operational role is customer-facing, requiring office-based work to provide HMCTS services. Hybrid working may be available based on operational needs. Standard hours are 37 per week, with flexible working options considered.
From 4 April 2024, the salary threshold for Skilled Worker visas has increased. The role's starting salary is below the threshold; sponsorship considerations depend on visa status and eligibility. Please discuss during vetting if applicable. Ensure you have the right to work in the UK.
Behaviours include:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Benefits include a salary of £24,202, Civil Service pension, flexible working, annual leave, and more.
Assessment based on Behaviours, Strengths, and Experience via Success Profiles. Feedback provided only post-interview. Criminal record checks required. Candidates must meet nationality and immigration requirements.
Administrative Officer - Property Chamber - Manchester (Ref: 5879) employer: Ministry of Justice UK
Contact Detail:
Ministry of Justice UK Recruiting Team
moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer - Property Chamber - Manchester (Ref: 5879)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Administrative Officer in the Property Chamber. Understanding the nuances of property disputes and the types of cases handled will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of HM Courts & Tribunals Service. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Brush up on your communication skills, as this role requires effective interaction with various stakeholders. Practising clear and concise communication can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of examples from your past experiences that showcase your organisational skills, as these are crucial for the role.
We think you need these skills to ace Administrative Officer - Property Chamber - Manchester (Ref: 5879)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Administrative Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the Ministry of Justice. Highlight specific experiences that showcase your ability to handle appeals and manage casework effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Ministry of Justice UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Administrative Officer in the Property Chamber. Familiarise yourself with the types of disputes handled, such as rent increases and leasehold issues, so you can speak confidently about how your skills align with the role.
✨Showcase Your Communication Skills
Since this role involves liaising with landlords, tenants, and other stakeholders, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you effectively communicated complex information or resolved conflicts.
✨Highlight Attention to Detail
Attention to detail is crucial in administrative roles, especially when processing appeals and applications. Be ready to discuss specific instances where your attention to detail made a difference in your work, whether it was catching an error or ensuring compliance with regulations.
✨Prepare for Behavioural Questions
The selection process will assess your behaviours and strengths. Prepare for behavioural interview questions by using the STAR method (Situation, Task, Action, Result) to structure your responses. Think of examples that showcase your ability to manage quality service and deliver results under pressure.
