Head of Portfolio, Governance and Operations

Head of Portfolio, Governance and Operations Join to apply for the Head of Portfolio, Governance and Operations role at Post Office Ltd . The Head of Portfolio Governance & Operations is a senior member of the Transformation & Portfolio Office Team, responsible for developing and delivering functional strategies. This role models the Post Office behaviours and demonstrates a Postmaster-first mindset. The Head of Portfolio Governance & Operations will lead strategic prioritisation, oversight, operational support, and performance tracking of the Transformation Portfolio. This position ensures programme and project alignment with business goals, portfolio prioritisation, and resource optimisation. The role promotes a culture of inclusion, continuous improvement, and high performance within their teams, facilitating decision-making across the Business, Customers, and Partners. What we can do for you Beyond a competitive salary, we offer a comprehensive benefits package including: 27.5 days annual leave, increasing with tenure Up to 18% on target bonus opportunity Life assurance Support via our employee assistance programme and benefits platform Ongoing learning and development opportunities We value diversity and foster an inclusive workplace that reflects the communities we serve. We believe Equity, Diversity, and Inclusion are vital to our success. We are committed to making Post Office \’Everybody’s Business\’ and are an equal opportunity employer. What you’ll need to succeed Experience leading large teams and collaborating with senior leaders to deliver strategies and achieve objectives Proven ability to manage multiple stakeholders and lead cross-functional projects Experience leading change aligned with business strategies Senior PMO leadership experience, preferably in complex transformation environments Knowledge of portfolio management best practices, including prioritisation and demand & capacity management Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira) Professional certifications such as MSP, PMP, PgMP, Agile Membership of relevant professional bodies like MAPM About us Post Office is a community staple, trusted and reliable. We’re on a transformation journey, focusing on the future and digital innovation to continue providing personalized service. We seek authentic individuals who embrace challenges and drive change, sharing our purpose of serving communities. Post Office is truly Everybody’s Business. Seniority level Director Employment type Full-time Job function Project Management Industries Retail #J-18808-Ljbffr